I placed a preorder on May 20, 2010. Five days later, they canceled the order without my consent. After I emailed them as to why, they replied saying because of my problems with them in the past (false advertising with preorders), they felt the need to cancel my order. My significant other contacted them and complained. They responsed with a very nasty phone call, calling me a "troublemaker", and they didn't have the patience to deal with my "shenanigans." I have filed a complaint with the Better Business Bureau of Chicago in reponse to the name-calling and the extremely rude phone call. And I will never, ever, ever shop there again.

I saw a pretty good deal on a set of poker chips. I placed the order, they took all of my personal information including my credit card number, and presented me with a confirmation that the order had gone through. However, I received an e-mail several hours latter indicating that the item had been "Discontinued." It wasn't discontinued when I ordered it.

Now they have my personal information, and are probably going to sell it to direct marketers. This is classic bait and switch, accompanied with quazi-phishing.

My advice, shop elsewhere, or if you need to use this company, call first and make sure the item is in stock before you give them your credit card number. Ofcourse, I wasn't able to find a phone number on their site... bad sign...

I ORDERED PRESENTS AND WAS TOLD THEY WOULD ARRIVE BEFORE CHRISTMAS... NOW I AM BEING TOLD JANUARY 16TH AND THEY WONT REFUND ME UNLESS I GET THE ITEMS THEN SEND THEM BACK AND WAIT MONTHS, ... TELL EVERY ABOUT THIS SCAM