software problem

The manager at the Dufferin Store was very impolite and rude. Her name was Chanda. My laptop was purchased at Staples with their extended warranty. For the past 2 months they are keeping it because of some problem. It has gone more than 3 times to the depot.

When I approached the manager and requested her if I could buy another laptop for 14 days, she started being very rude. She said we are not a rental company and I will block you from buying anything from this store.

Dear Sir,

I would like to inform you, I bought a Laptop 1 month back(Oct) through your Business Partner Jimmy Sales(Computer Zone), Siwna, Bihar, India. I got some issue in laptop, then I visit your Business Partner Shop, He did not give me any
response, and he puzzled and irritated me . I sit 4 hrs in his office but he could not give any response. plz I am requesting to all Senior Officer of Dell's laptop to resolve the issue asap.
plz guide me where I have to go for any complian.

Rgds,
Anwar

Hi Guys,

It's a suggestion to all of you that don't purchase anything from DELL as they are doing fraud now a days and doing wrong commitment.

I hope you will get a clear picture from what i have email to dell but they are not replying of any email neither they receiving the phone they got the payment and now making fool so i will go to court but i just wanted to inform all of you about this.

Email start ...

Hi Naveen,

As per our phone discussion you were suppose to sending me the email in next 5 minutes of your manager of parts arrival on 30th of July. I didn't get any email yet And now if i am trying to call you've not receiving my calls that's really bad. I didn't expect it from you man.

I am realizing that you are not replying of my emails now a days so what should i understand. It's been [B]18-19 days[/B] today when i made the payment of my laptop and you committed me that laptop will deliver in coming one week or maximum 10 days. When i called you after [B]12 days[/B] then you told me that your order has been canceled, so is it right from your point of view that you will cancel the order without any prior notification. If i am asking you the solution right now then you gave me the two solutions that either you will refund my money or i have to go with 15inch laptop. And i can't go with any one because these are not solution for me this will be compromise for me and i am the one who is making the payment, the full payment you ask me to make than why would i compromise ?

The mistake is from your side totally, you didn't inform me about my order cancellation neither you've giving me the exact date when can you send me the laptop. You and all your seniors try to make me fool or you may be trying to fraud with me. I have called you more than 20 times yet today in last 30 minutes and you've not receiving my call even. So it's very much clear that you've lying again and again and trust me my mood is getting bad very bad.I have to go to the court now with all the details.

If you've giving me the solutions of refunding my money than i am align with that, please refund my money but remember and it should be very very clear to you that i would need my money with interest. The interest that bank gonna charge me on the EMI of the amount i paid you and the interest aprox 4000 INR.

Waiting for your reply.

My order details are.

[B]Code : 763735
Cost Centre : 21819
Search Key : IRSO2633771
Quotation Date : 09/07/2009[/B]

Thanks
M. Amir
00919999261300
[email][email protected][/email]

DELL FRAUDE | DELL FRAUDE CASE | DELL COMMITING WRONG | DELL CHEATING:(

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[url]https://cs.ap.dell.com/support/orderstatus/details.aspx?c=in&l=en&status=IP&oi=cwHEH%2fa6zn%2fRSwtupnqYSw%3d%3d&ds=86lPReIrDQ0%3d&country=in[/url]

April, 08, called to request a laptop order by phone. They stated I would immediately recieve a package where I'm to attach a voided check. I never recieved this package so I thought my order was never processed. On July, 08, my bank froze my checking account until an investigation was completed in finding out who is blueonme who was deducting $111.00 every two weeks from my checking account. Come to find out it was blue hippo who was deducting this money. I then telephoned blue hippo and informed them that my bank froze the account but I would like to inform them that I am NOT at default of my payments and I would like to continue my order. I recieved the package and signed it along with an attache voided check, the forms were dated July, 9, 2008. Then in sending blue hippo the letter from the bank explaining that the account was frozen and I was not at fault for a delayed payment, they stated they never recieved the letter from the bank, which was mailed and faxed three times, and that for this reason I CAN NOT get the FREE screen TV and FREE printer fom blue hippo with my order. I then requested that my attorneys mail in a letter explaining the same. Still they refused to accept that I be elligible to recieve my FREE items. So because they say that I can not get my FREE items, I canceled my order. I also requested from my attorneys that they get me my money from April, 08 through July, 08 which is the time they withdrew money from my account without my approval by submitting my signed contract. They refuse to give me that money. I want the money they took out of my account from April through July, 2008 because I never signed any contracts for that period. So this means that anyone person can call blue hippo and give them my information and say that they are me and get a laptop by withdrawing money out of my account without my signing any contracts. The contract I finally recieved and signed was dated July 9, 2008. Any money that blue hippo withdrew out of my account from July, 2008, is o.k. to use as credit with their company because I signed a contract and attached a voided check on July 9, 2008, but I did not and never signed any contract on April, 2008 through July, 2008 for blue hippo to withdraw money from my account without my permission. I want blue hippo to show me the proof that shows that they had a right to withdraw money from my checking account during the period of April, 2008 through July, 2008. If they can give me that proof then I do not mind taking $1, 500.00 in credit from their store, but if they have no proof then I want that money back for that period. This is all I'm asking and they keep telling me to use the entire amount of $1, 500.00 as credit in their store. On top of that I would have to purchase one item at a time and pay blue hippo more money on shipping and handling. I find this is not fair and unjust.