Delta Airlines has lost my luggage on my trip from Rome, Florence to Venice. I was left on my vacation without my cloth, photo camera, and my medicine. I called them several times and still after two weeks of being home I don't have my bag.

Incidentafter nearly a year of saving, my daughter & best friend get to go on vacation on June 6th whereby my daughter saw black smoke on the plane, then smelled smoke and the plane sat with all the passengers, then after an hour they ordered everone off and had no other flight. they lost 2 days of their vacation and put on a dangerous bus ride from Kingston Jamaica to Montego Bay for frickin 5 five hours!! it was torture and they were sick from the 2 day ordeal and stress and offered NOTHING

Damage Resulting2 days lost of vacation, RUINED VACATION 2 days hotel and 2 days dog kennel Have Lawyer Contact Me

This was the first time, and probably the last time, my minor daughter has flown unaccompanied. Being a worried parent, I booked her flight several months in advance, called (several times) and emailed Delta to find out what I needed to do to make everything go smoothly. I gave them her ticket confirmation number which had her itinerary attached and was told that I just needed to pay a $100 fee and the stewardesses would watch her and make sure she made her transfer flight. They wanted the specific information about who would drop her off and pick her up, and it had to match the person's driver's license, etc. I did all of that, and like I said, called more than once to make sure I knew everything.

On her flight out, the stewardesses apparently were not paying attention to the time, but luckily she barely made her flight transfer. They had the wrong information for picking her up, however, even though I had just confirmed it the day before. Apparently the airport she was landing in was not updated and gave my sister a hard time. This I could live with, though I was not really comfortable with it.

The flight home was another story, however. They did not let her board her flight home because apparently they did not allow unaccompanied minors on that flight, despite the fact that I had called more than once previously and emailed, but apparently they do not really check to see if the minor is really allowed on, so she was turned away upon arriving at the airport and booked for a flight the next day during the middle of the day. The flight reservation attendant apparently blamed me for booking the flight online, so it was my fault. (Again...despite previously calling and emailing etc. etc.) They scheduled her next day flight without there being a seat for her on that flight, apparently hoping someone just won't show up. Personally, I do not like those odds. I have to take an unpaid day off of work to pick her up midday, and inconvenience my working family to make sure she can be at the airport for the new time, which did take some family juggling, and Delta takes no responsibility for any of it.

The representative I talked to admitted over the phone that I should have been told ahead of time, but wasn't. But all she could say was that my daughter will be flying in tomorrow and have a nice day. I am writing this complaint on the night she was turned away from her flight. I just hope she makes it home tomorrow, and I will not trust them with my unaccompanied minor again. I expect them to have her home on the day she books her flight to come home or to let me know ahead of time if there is a problem, especially if I have contacted them several times before to make sure everything is okay.

Delta Flight out of JFK was delayed going to Ft. Lauderdale.Flight DL209 was to leave at 340p. Once boarded the flight was held up due to weather. After a while the plane was turned off to save fuel. Eventually the flight was allowed to take off. Was schedule to land at 711p but of course was late now. Once arrived in Ft. Lauderdale at 815p. I was supposed to take a connecting flight DL2052 to Atlanta leaving at 747p. Once off Dl209 I asked where the next flight was and I was told that the flight have already left. So I asked when is the next flight. The agent stated 0645A the next day no more flight was scheduled for ATL. So I asked if the airline was going to put me up ina room til morning. The agent stated that we do no do that. All he could do was send me to baggage service to get a vougher for a discount and a shuttle to Hotel. I said I could stay in the airport but he stated I had to get my baggage and go outside the security area. I go to baggage and then go to service area to get the BLUE SLIP. I had to call the 1800# and may a reservation and then call the hotel for a shuttle. Luckily I had the money to pay for room. $98 at Courtyard Marriot.
The agent stated that the delay was not Delta's fault so no room allowed. I feel the Airline should pay for the room and any other additional expenses I had due to the delay and the missing the connecting flight. If the orginal flight was not going to connect the JFK flight should not have taken off.

To whom it may concern,
Thanks for taking the time to read my letter.
My delta skymiles account number is 2412840155 and my wife’s is 2456843065.
This issue concerns both our accounts equally. Please read carefully because I have been misunderstood a few times already. You had a promotion at the end of last year. The promotion # was 97062124 and you pulled it after 3 days and only honored those who had registered before you pulled it. At the beginning of December I called to complain that although both I and my wife had tried to register before the promotion was pulled, we had received an error message on your website. I spoke to a supervisor who advised me that he had heard this had happened to a few people and that he would manually sign me up for the promotion. This is noted on both our accounts at the beginning of December. Based on that information both I and my wife transferred 40000 points each from starwood to delta. However we have not received the 150% bonus we were promised. In subsequent phone calls and investigations I was told that I wasn’t really eligible and the supervisor who had put me on manually had made a mistake. I finally called corporate and after 1 ½ months of not hearing anything I called in to find out that my claim had been rejected without even telling me or calling. My point here is that whether or not the supervisor was right or wrong, he still misled me into transferring my valuable starwood points. I never would’ve transferred them if not for the promotion, and therefore this is a very serious legal issue. I actually loss serious value because of what I was told by a delta supervisor. Either honor the bonus as promised and credit me 65000 in each account or refund my starwood points. Please be in touch with me on my cell phone if necessary at 702-845-1435.
Thanks you
Joshua Fromowitz