Feel like you do not want to fly on Delta anymore, i just about walked off the plane after having 5 flights have mechanical probems in 6 days. Electrical, water supply, air conditioning, you name it. One day it took three flights and 9 hours to get 1, 000 miles from being sent all over because of probems. I am beginning to think Delta is using duct tape to keep there planes in the air. I have even asked some foriegn carriers to raise heck with US FFA to get premission to fly into the USA so i can fly on them instead of Delta. When you have people calling them Delaid Airlines you know there is a problem.

Bought my son a ticket home from Houston to Portland for $437 and didn't get what I paid for. He had two layovers, one in Phoenix, the second in Oakland, then he was supposed to fly to Portland. He got to Oakland and his flight had been canceled and the best they could do was fly him home on Tuesday. They offered a room for Saturday and Sunday night but what the heck was he supposed to do for Monday. Long story short I've contacted Expedia who I booked the flight with with no help, and several e-mails later from Delta after a 10 day response from them they offered me a $100 voucher. Why would I want that when I will never fly such a pitiful airline company again. I generally always fly Southwest and only booked the Delta flight for convenience. Delta *** and buyer beware because they don't seem to understand that when you purchase a ticket that it creates a contract, but that is something that they don't have to apparently live by and can do whatever they want with no ramifications legally. I'm not done fighting this and I will take whatever legal measures I can to make them pay dearly for this lack of service.

1/3/11 sent letter to Delta with concern for a charge of &85. for a carry-on bag that the Delta Check In Person said was to large. This charge was we were leaving Geneva Switzerland, I did not have any problems departing out of Chicago O'Hara. The carry-on measured the correct size which is required by FAA & was not over packed. The Delta Check in Person was firm & would not go along with placing the bag in the carry-on bag checker.

1/26/11 received a reply from Delta, Case #2405996 - Mr. Harley stated that he was sorry, but was unable to assist as to many concerns come across there desk each day. I am not impressed with Delta's Customer Service nor the response received. Additional training is needed for your Delta Check In people at the European side of your business. Delta customers need to be treated the same weather you are in the US state or traveling abroad. It appears you have two standards, please get on board & run the company as one unit.

DELTA AIRLINES FREQUENT FLYER MILES ARE USELESS...If you have an American Express Delta card, you are paying an annual fee and you probably got a few thousand bonus miles...THIS IS A HUGE RIP OFF BY DELTA...Almost every airline gives you a round trip ticket anywhere in the USA for 25 k miles or less, well Delta will hit you with a 40, 000 mile charge even if you book many months in advance...they claim they have 25 k seats, but THEY ARE ALMOST NON EXISTENT, ...tried to book a ticket to Europe many months in advance, most airlines charge 50-60, 000 miles for a round trip ticket, DELTA WANTED 120, 000 MILES...so if you are religiously using your AEX Delta card and accumulating miles to go on a vacation...forget it...you are better off with a AEX Gold Card, or US Bank card or Capital One Venture card...PEOPLE AT DELTA ARE CROOKS...they dont tell you in advance that a vast majority of seats require a ton of points...STAY AWAY FROM THIS PROGRAM

Dear Sirs,
on my flight Delta 41 from London-Heathrow to Minneapolis on April 29 I had an extremely annoying experience…
It started when the flight attendant stopped with her cart starting to give drinks to the clients. An angry man came by waving a wet newspaper and showing his cloths spilled with liquid.
As I understood the flight attendant has spilled liquid on him. I didn’t understand what she’s saying but she made very unfriendly gestures and mimicry making the man more and more angry. As he spilled drops on my cloths when waving his newspaper I asked him to go back to his place. And he did so.
As I saw that the flight attendant had a very rare way to pour drinks into those plastic cups I declined politely to have a drink. Her way to pour in drinks was the following…
She took two of those very weak plastic cups in one hand and poured in liquid up to the top. Then she handed with one hand those two up to the top full cups to the clients. As I saw she often spilled some liquid that way. But obviously she took pride of her artistic talent.
Some time later it was on my turn. The woman came again with her cart and started to pour in drinks her way: Two flexible, thin cups in one hand. With the other hand she poured in the drinks.
At first I thought I could communicate with her in an educated way. I asked her not to pour in the liquid into two cups directly over me. I told her that I was flying to a very important reunion to clients and couldn’t afford to come with dirty cloths. And it would be very annoying for me having sticky liquid on my hands und cloths.
She reacted: “What do you want to drink?” I told her what I wanted to drink. “What does she want to drink?” she asked. I asked her to give at first one drink. And then the other drink. She only repeated: “What does she want to drink.” And then she started her annoying way to pour in liquid in two weak cups holding in one hand.
Even if she were an artist she couldn’t be sure not to spill liquid as every aircraft can suddenly tremble or jump into air holes.
As I begged her to be careful she even came closer to me while pouring in her drinks. And then she handed me both cups the same time. As I hesitated to crab them she pretended to let them fall so I had to catch them. Liquid spilled over my fingers.
I couldn’t defend. I couldn’t run away.
It might not be so obvious to the management of Delta Airlines but running an airline is very different to running a hot-dog stand. In a hot-dog stand I can run away. In an aircraft I cannot run away. In an aircraft I am completely in the hands of other people. And I must be able to rely on them completely.
It’s absolutely not okay when a flight attendant provokes flyers, threatens them and treats them with violence. That way she creates unnecessary danger.
Please tell me exactly what I can do the next time to prevent such a violent attack. Please don’t tell me I should talk to the responsible flight attendant. He saw the incidence and told me I could complain with Delta Airlines. Obviously he didn’t await any disadvantages for that employee’s aggressive behavior.
Yours truly,
PeterJ
PS: How it is possible to treat clients well demonstrated some hours later the flight attendant on the connection flight Delta 2296 Minneapolis to Omaha: She handed clients can and cup.