My wife and I had the worst customer service from delta airlines.After my wife was forced to purchase a second ticket of $1600 before being allowed to board the flight to Ghana. My wife bought the ticket online to Ghana around November.We drove from Worcester, ma for about 4hrs to JFK only to be told ,she can't board the flight because she did not have her credit which was used to purchase the ticket on her. Me and my wife explained to the person on the counter that we forgot the card at home, she called her supervisor and she repeated the same thing to us. We contacted the credit card company to confirm the owner of the credit card company on the phone to speak to the supervisor which she refused. The credit card company was on the phone willing to do anything to help us confirm the owner. we received gross disrespect and even they called the airport police to remove us from the terminal. after explaining to the police this issue, the police found out it wise for the supervisor to find another way for us to prove the ownership of the credit card. I am so disappoint with this airline that i will not recommend this to any of my friend and family.

I had plans to travel with DELTA to Ghana next year but because of this incident, i will not use delta and i will make sure this poor customer service is made known to as many people as possible and also post this other website for the way DELTA AIRLINE treated us today... THIS IS THE WORST AIRLINE SERVICE I HAVE EVER HAD IN MY LIFE. I WILL NEVER EVER FLY WITH DELTA AGAIN... THANK YOU

Michael M.