I have been with Delta Sky Miles for years, then a couple of years ago they told me they have canceled my miles and my number was not good anymore. Subsequently American Express Delta offered me a card, first year free and I said Yes.
Now they claim my address does not match the address on their records (I gave the address to an Asian person and she couldn't understand my accent either) I have explained this so many times, because I have discovered that there are contradictions between miles earned and miles posted to one's account. Could you please help? I feel that they are just trying to cheat me again, but now I really need to go home and thought I could use the miles for Christmas, please, please help.!!!