on July 4 2010 we had a return flight fromTLV toDTW our flight was suppose to leave at midnight around 4AM the told us that there was something wrong with the plane and hat to get back they put us up in a hotel for a few hours and then back to the airport leaving raround 10PM after a couple of hours we had to get off and wait hntil the next day for all this trouble they gave us some vouchers that we had to us before zJuly 2011, so we decided to take a cruise to Alaska, we made reservation and after one hour with the agent they told us that she had to write these tickets manually, after another hour o n the phone they said there would be some tax and if we wanted those tickets written by an agent we had to pay $25. per tkt I decided to write them myself and gave the my cc to pay for the tax but I did not get a confirmation. This morning I called and they told me that they did not have any information about my reservations and that the cc was no good.I asked for a supervisor and he told me the he would waive the $25, but in the middle we got disconnected and I had to start from scratch again, I spend 3 hours on the computer yeterday and 2 hours on the telephone today, Finally i got, my tkets but i would not recommend Delta as a carrier it is worst than Northwestand it is certainly not worth the aggravation. Thank you R. Najer