I totally agree with all complaints! I placed an order at the begining of November and have not recieved my shipment. I, of course, have already been charged. I have contacted the company through email on several occasions and FINALLY recieved a response. They told me to start the "charge back" process with my card because their "system was down". DO NOT ORDER FROM THEM!!! I have researched this company and the website is run through a website that "protects it's identity"--I know because I contacted them. My card was charged through a company in California, however, on the BBB website it says that the company is located in South Carolina. Is it located in South Carolina, California, or Chicago??? Who knows! All I know is the process has been started for a charge back on my card and I will not be doing buisness with them again!

I ordered a Juicy Couture sweat suite for my daughter for Christmas. I did not receive a confirmation number or the merchandise. They were very quick to take the money out of my checking account. Can someone please help me as to how I can get a refund. I have emailed them every day and I received one back stating that they were shipping the merchandise out as soon as they can. I placed this order over a month ago and I no longer want it. I just want a refund. Can someone please help.

Order boots, credit card was charged and paid, never received boots. $129.54. In dispute with credit card company

I wish I'd read these complaints before I ordered! My card was overcharged, and the credit card statement shows freshpairofnikes.com - not denimjeanz.com as the website said it would. The funny thing is the charge was intercepted by the fraud protection on my card - it was an automated system and was confusing to operate, and I ended up approving the charge. I then called them and they said the charge was to snugg bootz.

I did a whois search and found that snuggwear.com and denimjeanz.com are both hosted by GoDaddy. They have the folloeing contact information listed:

Administrative Contact:
Long, You [email protected]
denimjeanz.com
1642 Long beach blvd
Long Beach, California 90805
United States
(562) 659-8569

and

Administrative Contact:
Customer, All-Access [email protected]
SnuggWear
1050 Linden Ave
Long Beach, California 90813
United States
(562) 491-9000

The freshpairofnikes.com has different contact info that looks bogus. They do have a number but when I called it the mailbox was full. I've filled out contact forms and sent repeated e-mail messages and have gotten no response. I'm going to report them to the credit card company as a fraudulent transaction and see if I can get the charge reversed. I'm also going to file a complaint with the Internet Crime Complaint Center.

bougth some jeans online from DenimJeanz.com, they charged my credit card but have not delivered, they sent confirmation order, i have tried their phone but as always, their mailbox is full and there is noone to talk to. I have sent them emails but have recieved no reply. i have cancelled the order, how do I get my money back.