To make a long story short one of my wisdom teeth was infected. I had a vacation planned in the next week or so. Dental Works of Garfield Hts Ohio urged me to have all four pulled! I listened as I am not a Dr and thought they knew what was best. They assured me I would be healed and ready for my vacation. Well, I went to my appointment and filled out some paperwork. The orthadontist was Japanese or Chinese not sure- and could not enunciate his English well at all so the assistant had to relay everything to me. Okay, fine I could deal with that. So they give me the gas and pull all four teeth out. One of them gave him trouble and he worked on it longer than the others. He cleaned me up and sent me out to the receptionist area where I had to try to talk and pay for the visit! Why wasnt this done before hand?? My head just got four giant teeth pulled out of it and the gas was still wearing off and my mouth was full of gauze and blood. How did they think I was supposed to communicate with anyone? So I pulled my credit card out and let them swipe it and signed some kind of form so I could get out of there as I could feel my face was swollen. I got out of the door and sat in my car for ten or twenty minutes. I was shakey and a bit out of it. They said I didnt need anyone to drive me. So I tried to pull it together and drove home. Now that I look back I probably should have called someone for a ride but then again I could not talk, only make noises! So a few days passed and everything seemed fine. Well, I get dry socket on the tooth that gave the Dr. trouble. Strangest pain. Extremely annoying too. I get antibiotics to clear it up and the pain was not gone nor was the prescription finished before I went on my vacation! Thanks! Still to this day I have problems with my ear on that side. I do not have a history of ear infections. I occasionally get shooting pains and it feels a bit heavy. Could that be nerve damage?? I dont know I am not a Dr. Maybe its just a coincidence? I still will never ever recommend anyone to go to Dental Works for anything! My experience was unprofessional and unsafe!

I had gotten my braces put on in 2007 and was told it would be 1-2 years to be taken off, its going on 3 years and next thing the way these people are workig it'll be 4 if I allow it. The orthodontist that practiced there before was so GREEDY he overbooked people literally 3-4 people at the same time. I would ALWAYS book ahead of time and would make it to my appointments early and would not leave there until almost 2 hours after my appointment. So one day that the system was "down" I wasn't able to book past September. Well in Sept of 09 I had to cancel my appointment for the first time in 2 years becuase I went into labor early. My next appointment was not scheduled after that until November. After November because of the holidays and vacations scheduling around the greedy ortho my next appointment wasn't avail until Feb. I couldnt schedule March because they weren't allowed to schedule March... then after Feb until April and then originally until June. I submitted a feedback. The response was good. They opened up a new day. I scheduled for that day, well I called to confirm my appointment a day before, and turns out that no my appointment wasn't until the next week. So I wasn't able to make it. But I could have sworn it was the day after I made the call unless my blackberry's calendar was changing dates on me. So then I asked the girl to verify time and date for the appointment in June. FYI I dont schedule before 3:30 pm since I get off of work at that time. The girl confirmed 5pm. Today was my June appointment, suddenly it was magically changed to 2 pm. Rescheduling after 4pm until August. I really don't mind paying another 1000-2000 dollars now if I had known all this would happen. I honestly don't know how these people are even in business, must be low cost and overbooking...

1o Feb 2010Final Dental Work completed. Asked for my balance was determined I have a credit.
Asked it be applied to my credit card. reply up to 10 days. Nothing
Follow phone call to inquire response will call you back. No return call from fayetteville, NC
26 February I called 892-9275 confirmed my refund credit amount. $400.Plus
would be processed and applied within 3-5 days
As of today no response. Email also sent to contact Dental Works. today
Quick to collect for Services rendered a Huge Hassle to get your credit returned