phone # 1-888-822-4806 sent back product for a refund of 88.97 and have not recieved any. Called several times and nothing .I WOULD LIKE TO HAVE MY REFUND BACK. THANK YOU AUGUST SIMON.

In August I immediately called the phone number for information on returning merchandise that was printed on the outside of an unopened package of Dentech whitening that I believe I did not order, and I followed the recorded telephone instructions I was given, which told me to send an email for further instructions about returning the package. I never received a reply to that email, so I sought help from the credit card company. However, the credit card company has now reinstated the charge specifically because I had not returned the unopened package! So, I have been caught in what appears to be a vicious circle of scam by Dentech. I wanted to return it immediately, I followed the instruction on the package, but I never received a reply to my request for return instructions.

I have the same complaints as everyone else who ordered a free trial from Dentech. I want to be clear that I and most of the people who have filed complaints did carefully read everything as we were ordering. I saw an article on AOL that praised the system and quoted CNN, etc. I clicked on the link to find out more - that took me to the Dentech website. So I unfortunately did not see all of these complaints before I ordered. If I had, I would not have ordered from them. However, I did carefully read all of the prompts and tried to read all of the fine print. I answered no to all offers. Despite saying no, they still enrolled me in the monthly ordering system and the health program. I have tried to cancel and I will try all of the methods that everyone has suggested. But I also filed complaints with the BBB, the Missouri attorney general, the US AG, and AOL. I will continue filing complaints and posting complaints on the internet until they shut down. PLEASE file complaints with the BBB and government agencies, not just here on the internet. The complaints here are very helpful to the victims, but we need to stop Dentech from ensnaring more vistims.

After ordering and paying for a sample of dentechs whitening product I was shocked a few weeks later when I recieved a 30 day supply along with the realization that my credit card had been billed for $88.97. I never agreed to such a transaction and was told when I called the 888-822-4806 number that was on the envelope that there was no one I could talk to in the billing department and that the only way they might be contacted was by e-mail at [email protected].

If you know of any way that I can get my money returned to me or if there is a way I can send a formal complaint please let me know.

I was appalled that a company would pull such a stunt and it is times like this that make me very skeptical of purchasing online

Thank you,
Carol Shillabeer
[email protected]

I would like to return the product for a refund. I have not used any of it I just want my $88.97 back .