My story is the same as all the others. I threatened to contact Citibank, whereby they won't proceed with further communication unless I tell them that there is no problem and wont go to my crdit card company.
Fat Chance! Next call is to the cedit card company. Again, I went back through all documents, no mention of the subscritio or th eother one to heath news letter for 29.99. Now I need to watchmy charge card carefully.

remove the charges of $88.97 from my bill. I am returning your product as I think your company is not doing business in a legal manner. I am not pleased to be billed without my knowledge for something I never needed or wanted. I did not wish to be billed in addition to my authorized bill of $1.97. you can remove that also. I am reporting you to the BBB & to my credit card company. Bad business practices.
robin bodner

I signed up and received trial offer for $1.99 and didn't realize the auto-ship portion of the trial offer. The next month my account was charged $88.97 (I did not receive any auto-ship). I tried to get a refund and have been denied so far. I will not stop disputing this. I believe this is a huge rip-off. I saw advertisement on MSN's homepage. NEVER, NEVER sign up for anything like this again!

I sent for a 15 day trial offer for a tooth whitener. Before the 15 days were up I received another shipment I hadn't ordered. When I called to cancel as they said you could to do whithin 15 days, I was told it was too late and they refused to take the shipment back and erase the credit card charge, and refered me to their website to correct the problem. I went their website, but there is nothing on it to even tell them about the problem. I also found numerous other complaints of the same nature about this company, it is apparently nothing but a scam.

I have never dealt with a company that has outright ripped me off then
run me around in this manner! The "free" trial was ordered on 7/2/09 the very next day while checking my account I noticed I was charged 88.97 I called immediately and canceled the product The charges were removed immediately . I did not think about it again.
Friday 7/17/09 I was again reviewing my bank account and noticed
I had been charged again 88.97 this time there was an additional 9.99
added for a wellness company Axis wellness. I was furious I called and canceled yet again and of course they had no record of my cancellation
I was told the account would be closed however the 88.97 and 9.99 were billed to my account. I called again the customer service rep hung up on me. I called at least 8 more times and go no where fast. I finally as was suggested by the rep sent an email I got a cookie cutter response that was computer generated It would have to be I can not imagine there would be enough man power to answer all these angry messages. I called again This time I got a customer rep that had a heart he emailed the billing dept for me the response I got from that was 1/2 my money back I can't even tell you how mad I am DO NOT ORDER from dentech dazzlewhite or axis wellness IT IS A RIPOFF