Dependable Lock

2 Reviews | Write a Review

5 stars		(0)
4 stars		(0)
3 stars		(0)
2 stars		(0)
1 stars		(2)

Category: Automotive

Contact Information
United States

Dependable Lock Reviews

bucklerash October 26, 2009

Overcharging scam

Dependable lock places full page ads and represents itself as a local locksmith. DO NOT CALL THESE SCAMMERS. A recent vacation to Broomfield CO, I was driving a rental Ford Expedition. My keys were lost and my rental company, Alamo/National, called this company on my behalf.

The quote from the sales person at Dependable Lock was for $150 to make a new key for my rental vehicle. When the driver of the "unmarked" van arrived a foreign man with a heavy accent said it woul cost $299 to make the key. I told him the salesperson at Dependable Lock was informed about the make model of the vehicle and that my quote was $150. He said he was just an independent locksmith called by Dependable Lock and he has set pricing; and he had no idea why they said $150. I told Alamo/National rental agency to immediately fire this vendor for "Bait and Switch" scam techniques.

Within 30 minutes I started receiving threatening, harrassing phone calls from a New York number. The number is 727-464-9000.
Do not answer this phone number, they will call and call all hours of the night. Come to find out Dependable Lock is on the national watchlist according to the Consumer Protection Agency for this very scam. A great tip...Call AAA and ask them for a referral to a legitimate locksmith, you don't have to be a member. There is also a very insightful news piece CNBC did on this company for the very scam I described above...

SCAM REPORTS ON DEPENDABLE LOCK
local investigative Fox affiliate http://video.google.com/videoplay?docid=-1060955050168791694#
and on MSNBC http://www.msnbc.msn.com/id/19714358/ns/business-consumer_news/
another report http://www.ksl.com/index.php?nid=309&sid=6329531&comments=true

there are other documented investigations on this company.

YOU HAVE BEEN WARNED
Good luck.

February 14, 2007

Overcharge for unlock of car!

My son locked his keys in the car before basketball practice. His dad and I were at a different location across town. We researched locksmiths. This particular company at 816-841-3772 claimed they could not give an estimate until arrival, due to possible car damage, which there was none or never had been, make, color, size of engine. I told them it was a 2000 Isuzu Rodeo. They absolutely would not quote me over the phone. They called my son's number to verify the reality. Upon arrival it took 1 minute to open the car. They charged him 150.00 and wanted it in cash. I called the company back and asked them what they would charge normally and the woman immediately replied, "150.00" I asked why she could now give an estimate when before she couldn't . I told her she ripped my son off. She said you are entitled to your opinion and I said you are right... and my opinion will cover a lot of ground to make sure others did not make the same mistake. I cannot even find this company under the BBB or in Consumer Reports. I hope others do not make the mistake of contacting Dependable Lock at 816-841-3772. Ilad was the name of the man helping my son. Isn't that Ironic. Ilad. We are being infiltrated by aliens! And ripped off in the mean time!