This is actually not a complaint against the dermawand...but for the ones who have complained about the dermawand... I bought the dermawand last May 2008.. i have had it for over a year and I have not experienced any burning sensation of the skin at all other than the tingling feeling ur suppose to feel when u use it... Ur not suppose to use it at a high number unless ur skin is ready for it.. and the instructions plainly state u do not have to turn it up to get the same results... I also stopped using it for about 4 mths and never experienced my skin being saggier than before as one woman explained in her complaint after stopping its use for 2 wks... I dont' know what these other women are doing or what kind of health status their skin was in prior to the dermawands use; but I have not had one bad experience with it ... I have received the results it stated would happen and have been very happy with it... It could have also been the way they were previously eating or exercising... I have always been in the gym lifting weights and eating proper... so my skin may have been at a more healthier level than theirs to begin with ...Im not saying that is why it went wrong for them, its just a thought.