Dermitage
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Category: Business & Finances
Contact Information
United States
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Dermitage Reviews
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Cdog59
June 30, 2011
Unaurthorized charges
Dermitage offered me a free sample of their anti-aging cream. I noticed I started to receive an order every month even though I only order the free sample. Then I checked my credit card account and they had charged me $91.92 without my knowledge or consent which I think is illegal. And the cream doesn't even work. I just cancelled any futher order but from what I hear they might continue to charge me, that has yet to be seen.
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S Boyer
June 20, 2011
Unauthorized Charges
DO NOT WHATEVER you DO order from this rip off company. They seal you in to a deal where they send you monthly shipments and won't let you return merchandise that you don't want! What a huge rip off. SCAM. Rude CSR's. Can't believe I fell for this. Oh they did let me cancel my order but I can't return any of the unused AND unused product for credit. COMPLETELY UNFAIR! Definitely going to BBB
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Juliefallon
June 7, 2011
Bad Business Practice
I cancelled this bi-monthly over-priced product because it does NOT work for me. Several friends of mine also tried it same result. Anyway they have somehow re-opened my acct and are sending it to me again. This is $100 worth of crap. The whole business is shady b/c they told me I cannot send it back and that I should give it to someone else. $100??? I will be writing the Better Business Bureau as well as spreading word of mouth. This acct never closes apparently. Do not buy anything from them - bad bad bad business.
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Gony Nunken
May 25, 2011
Unauthorized Charges
I received a package in the mail with an incorrect address for a free trial from Dermitage. I called to see why they had sent this and apparently they had my debit card information and had charged me $3.97 for the free trial. I did not authorize this, and I don't know how they got my card information.
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lola74
May 24, 2011
Withdraw money from alc without my conset
It happened that, i fill market survey about direct buy home maker and they sent to me that i won a gift( dermitage renewal cream, silver neckchain, )they said i should choose one for free dat only the shipping price im gonna pay&i choose dermitage&i paid for shipping which is $3.97 on 03202011 thru my atm debit card.unfortunately i checked my alc last week tues 04112011 i was told by my bank that dermitage have withdrew $89.95 from my alc .i called them that i didnt order for any cream why they go to my alc without my conset and withdraw money, theysaid it was the cream they sent to me they took money for.i said it can not be, becos they it was free just only the shipping they ask me to pay more so av stopped the cream becos is changing my color am black person and my face av tone including my body itching me.they now said they can not return my money back to me pls i need ur assistant.
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A.Presberry
May 22, 2011
Dermitage no good
I did not order this Dermitage Advanced Skin Renewal this time.
This order is on its way back.
Please do not send anymore, I do not like it.
Sudden Change is much better, thank you
Please return all monies to my account now!
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Spurz
April 26, 2011
Rip-off scam attempt
I just received one of these today in the mail. Needless to say I did not order this stuff. I called the company -. They did their very best to be unhelpful. I was told my order would be cancelled, but I decided not to trust them at all, and I went ahead and cancelled the credit card that was "used" in the transaction. I called my bank, cancelled the card, and ordered a new card. This is bs, fraudulent and illegal activity. It's too bad we, as consumers have to be so hypervigilant regarding our credit cards, but it makes a good case for paying bills online as you can check your credit card activity constantly and monitor it.
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Klubes
April 26, 2011
Skin Care Products
I ordered their wrinkle cream online. The claim was that I'd get my $$ back if not satisfied. I returned their product (unopened) because I didn't like the fact that they would keep sending it to me rather than me ordering as needed. They claimed they didn't receive the product back. Unfortunately, I misplaced my receipt for return shipping so, of course, they kept my $99.
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Guyp
April 8, 2011
refund
OnFebruary 3rd, I ordered a try me skin product from this company and didn't read the small print that I had to return it within 7 days or I would have to pay for it. I therefore paid the company $108.00 for a product that did not work. I called them immediately and told them not to send another shipment; however, they sent me another shipment on March 3rd. I refused to accept the package and the postal clerk told me to write REFUSED--the date (March 7th and sign the package and the postal clerk returned the package to the company. I called again and ask for a refund which they refused. I am still trying to get my money ($114.63) from them.
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endthescam
April 2, 2011
ordering scam
This business with an Ontario, CA address has shipped a package to my address, claimed I ordered something that I didn't, and has sent it with notification that I will be billed $89.95 + $3.97 S&P every 30 days. In contacting Dermitage (5300 Ontario Mills Pkwy, Unit 400) at 1-800-866-8805, my husband and I have spoken to a total of 4 representatives and a supervisor in the past two days. When researching online, there are hundreds of complaints beyond (what appears to be) their inferior product. Consumers like me are having trouble with similar situations and aren't able to get refunded or even cancel the automatic monthly shipments. Company representatives stated three different times that the last four digits of the credit/debit card that would be charged is 9496. This is not the last four digits to any of our cards. "Sergio" wondered why we were worried about it when we were sure we weren't going to be charged. I am concerned for the individual belonging to that card, as well as for ourselves. I was relentless when I spoke to them, and "Brittany" finally agreed that I could ship Return to Sender. Information online leads me to believe that won't happen.
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