Dermitage

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Category: Business & Finances

Contact Information
United States

Dermitage Reviews

KMG5477 February 23, 2010
Fraud
i accepted a free trail of Dermitage products that was stated no obligation. Dermitage has now billed my account for $89.95 that i did NOT authorize. I have to cancel my Debit card in order to stop this monthly charge.
I have returned this product unused and will never again try anything from this company.
Grace Rev February 22, 2010
Scam/Frudulent Billing
I ordered the free trial offer + $6.95 for shipping and handling Jan.27, 2010 from Dermitage. On Feb.12, 2010 I saw a charge on my Mastercard for $109.45 from Dermitage but I did not order anything. Beware!!!
Deb B February 18, 2010
false advertising
I ordered a FREE sample of Dermitage skin products, $3.95 shipping and handling. No where on the free sample order form did it state I would receive a 30 day trial supply. No where on the order form did it state to try this product for 14 days, then let Dermitage know my results. On the 15th day, Dermitage would assume I liked this product and would bill me $89.95. If I didn't like this product, I needed to call by day 14, cancel, then return the product. A restocking fee would be billed to me and I would have to pay for postage and handling to return the product. I say Dermitage need to be more specific on their free products. If you read more on this company, there is serious scam-like procedures taking place. Stay away from this company. I wish I had.
nomore4me February 16, 2010
Not Free -will charge you eventually
Dermitage says they will send you a free trial. First off, the trial is NOT FREE - they get your credit card information for "shipping." Next, in VERY SMALL print, you have to call in 14 days, PLUS at your own expense return all of the product to them or be charged $69.95 (or somethimes much more) on a monthly basis for auto ship. I called to cancel in the allotted time - twice because I did not want to be charged. Twice they "extended" my trial period with a promise to e-mail me about the end of the trial period. The e-mail did not come AND I was still billed the $69.95. I have called to cancel. I had better not be billed on a regular basis or I will file formal complaints with every avenue I am able to.
jleague February 14, 2010
unauthorized charges on my debit card
I paid shipping and handling of 4.95 or so 2 months ago with my debit card to Dermitage for a free trial of Dermitage. This Sunday morning I was alerted by my phone, that Dermitage had charged 90.95 to my Netspend card. Of course they did not have authorization to do that and I have ordered nothing. I called Netspend (my debit card company) immediately and they are going to have to issue me a new card in a few days. They also informed me to call Dermitage and cancel the charge. I did call and they are not open. I will have no other choice but to write the atty general in my state if I can get no other action. This is almost a hundred dollars stolen from me this morning that I do not have in this economy.
JUDITH PARRISH February 12, 2010
SCAM
I ANSWERED A SURVEY THAT STATED I WOULD RECIEVE A FREE PRODUCT FOR ANSWERING THE SURVEY. ALL I NEEDED TO DO WAS PAY SHIPPING CHARGES OF $3.95 WITH MY CREDIT CARD, WHICH I DID. WHEN THE PACKAGE CAME AN ENCLOSED LETTER STATED IT WAS A FREE TRIAL AND I WOULD BE CHARGED $89.95 ON MY CARD AFTER THE 2 WEEK TRIAL. I DID CALL AND TOLD THEM I WOULD BE SENDING PRODUCT BACK. IT COST ME $3.95 PLUS THE RETURN SHIPPING CHARGE OF ALMOST 6 DOLLARS. THE LETTER ALSO STATED THEY WOULD NOT ACCEPT ANY PACKAGE THAT SAYS RETURN TO SENDER. I CERTAINLY DO NOT WANT TO RECIEVE ANOTHER PACKAGE AND DO NOT WANT TO HAVE TO PAY $89.95. I AM REALLY UPSET ABOUT ALL OF THIS. JUDY P
LMHR February 12, 2010
unauthorized transaction 89.95 deducted from debit card
Product was offerred as exclusive and free and affiliated with activating by reliacard (debit card for unemployment) there was a 3.95 or 4.95 shipping and handling charge, but nothing else was authorized. transaction for 89.95 is pending and reliacard is unwilling to treat it as unauthorized. No one answers when I call the 1 800 886 8805 number.
luvie February 9, 2010
eithics
I used the dermitage anti-wrinkle cream and didn't really see any results to write home about. when i called to cancel and to return the next shipment, i was offered an almost 50% discount on the product - not just this time, but every shipment! i realize it's a business and the bottom line is priority - but if they can offer a 50% discount if you cancel - the actual charge is robbery.
i still cancelled just on principle! and business must not be going so well if they're that desperate.
What I've done February 7, 2010
cancellation
I saw this product advertised and thought I'd give it a try. I didn't like it. I didn't see any of the results they claim and it did not moisturize my skin at all. I didn't cancel before they shipped the next shipment, which was charged to my account 2 weeks before I received it. I called to cancel any further shipments and spoke to a guy named Mark who said it wasn't a problem and I should receive an email confirming my cancellation.
I's five days later and I haven't received anything from them. I went to their website and thought I would sent THEM a cancellation, but they conveniently don't have an email address. I also learned that they don't take return to sender returns and you need an RMA number to cancel.
I went to my credit card company and notified them, via email, that I contacted the company and let them know that this company in NOT authorized to make anymore charges to my account.
I hope this is the end, but I guess time will tell.
Brenda L. Smith February 2, 2010
False advertisment
This company tell you it is a 30 days free trial, just pay for shipping and handling. Weill fourteen days after getting thr pooduct, I was charged $89.95. When I call, I was told that in the left hand conner of the ad next to where you type in you credit card number, it states that you must contact them in fourteen days or you will be charged.The large print said 30 days so, why would I look for something different. Thr product did not work and my face broke out in a rash. They said I could not get my money back so I lost 90 bucks. Best advise is not to try this company. They will rip you off for at least 90 bucks before you can stop them, if you can stop them. Otheres are saying they are still trying to stop these chargrs.

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