Dermitage

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1 stars
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Category: Business & Finances

Contact Information
United States

Dermitage Reviews

April 14, 2008
Charges unauthorized!
Charged me 69.95 without authorization! Beware all!
January 25, 2008
They wont stop sending it & charging me
I've called to cancel and e-mailed. They still send it and charge me. I have asked them to stop sending it,but they haven't.

Very unhappy, Chris
January 15, 2008
False advertisement/scam
I opened an email offering a free dell computer. After clicking on the site the "Dermitage" website came up offering a free trial of their anti-aging system. As requested, to receive my FREE computer, I filled out my name, address, city, state, and email address for the Dermitage FREE system and hit the "Next" button. Up pops the next trial order page for "ONLINGO" FREE trial and I did the same as above to receive my FREE computer and clicked the NEXT button and then up popped the next trial order page for "Living Christian"FREE trial offer. At the end of this it was made clear each would cost $5.95. I said to myself well I guess that's fair, I've gone this far... and went ahead and entered my credit card information. (FOOLISHLY). Since then I have been receiving shipments from all of the above companies with fraudulent charges to my credit card in the amounts of $76.90 each month from each company. I have called Dermitage and have been hung up on twice by two service representatives and they have said there are no supervisors to assist me and no one to call me back for 48 hours. Mind you this all happened over the Seasonal holidays and they expect you to return items immediately!!! SCAMMMMMMM Artists!!! Don't Let It Happen to You ! I am now taking this to the new media and Help me Howard at our local Channel 7 here in Miami.
December 27, 2007
False advertising
I bought some skin care cream for my mother from this company. They advertise FREE trial @ $6.95. I ordered it on my visa card and had it sent to Mom's house. Later I find that Dermitage has taken $69.95 from my credit card account for this FREE trial. Then they take $73.92 from my account 30 days later and $73.92 from my account again 30 days after that. There is nothing FREE about their FREE trial. They have taken money from my Credit Card account on 3 occasions without authorization. How can I get my money back from these thieves?
December 14, 2007
Rude CS
I would suggest that you also take a look at the other posting on here, it has alot of info about triclear's parent company Syndero, and their contact info along with their other products Onlingo, Dermitage, Internet Career Kit, and whatever else they are hiding behind.

I had a similar situation with this company and after threatening them with my local Attorney Generals office here in Florida, the BBB, and filing a chargeback with my bank they finally agreed to refund my money.

I would suggest that you dont stop with the CSR's, demand a supervisor or manager and if they still wont help you demand to go higher. All the names are on the Syndero web site of their Board of Directors along with the founders of the company Brad Klaus and the VP of Customer Service listed as Corri Tanner.

In my dealings I was able to get a direct number to her which is (707) 864-6194 and (707) 292-4434. I also found thier email addresses listed as [email protected] and [email protected].

Once I contacted Ms. Tanner she seemed willing to do anything to stop me from contacting the Board of Directors about the service (or lack there of) which I received from her department. She agreed to refund my account in full for 3 months worth of products and cancelled any further attempts to my card.

I hope that this helps you! They cannot continue to get away with scamming peoples money!!!
November 11, 2007
Fraudulent business practices
First of all, the cream they sell does not at all do what it claims. I saw zero results.

Second, I received a free trial plus $3.97 S&H only to find out after I opened the box that there would be a $9.95 restocking fee if returned and a $19.65 restocking fee if returned opened. If you don't return the product and pay the restocking fee, you are committed to purchase the product for $69.95.

Their return policy is at the bottom of their web page in small print. It wasn't showing up at the top of the screen where I was purchasing it.

They should not be allowed to advertise it as a free trial if they charge you to return it. And the examples they've used on their website are a complete fraud.

I believe Dermitage is preying on those of us who are desperate to look younger.

This just isn't how you do business and it's underhanded.
November 3, 2007
Scam and cheating!
I order a free sample of this product. They keep sending me products each month and the sales slip to cancel. They keep charging my credit card. Can some one help me find a number to stop this? Advise smb!

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