I ordered the "Free Sample" of Dermitage in April. I then realized this weekend that I had been charged $99 for the product. So with all this said, I felt embarrassed that I had been taken advantage of. I consider myself a very smart business woman. I built and sold an internet business that was extremely successful. I know that when you click on the terms and conditions and read the print you will see that you have to return within 14 days, but that was not explained any where. I feel that they should have the print come up and you must scroll down and read through before you purchase. When I went on the internet to research this yesterday, I noticed that there are hundreds if not thousands of dissatisfied customers that have filed complaints similar to mine. These laws need to be restructured to protect the consumer.

I am still trying to get this settled. Dermitage has a problem with honest sell practices. Not until I clicked the button for a FREE sample did I realize they were going to charge me. I immediatly contacted them by phone. Talked to 2 different people (Have their names written down ) then wrote them telling them I did not want the trial offer. That was in Feb. I am STILL being charged with something I do not have !!

I have a charge on my credit card today which compelled me to post this.

Let's see if anyone from the company even reads their complaints !!!

Same as all the rest. I ordered a sample for $4.00. I want to cancel, they won't let me. What is that called., law suit is in the near future.
I will first cancel my credit card and then go from there.
Jan Dangles

I TRY TO CALL THEM TO STOP SENDING ME THE PRODUCT BUT THEY DON'T ANSWER THEIR PHONE AND THE
PIECE OF CRAP DON'T EVEN WORK FOR SHI#. AND THEY CHARGE TO MY C.C. WITHOUT MY CONSENT 3 TIMES.
THEY CHARGED MY C.C $105.50. WHAT THE F#@K. I WOULD LIKE MY MONEY BACK NOW!!! .WHAT A SCAM!!!
IF THEY DON'T REPLY OR ANSWER MY CALL I'LL SUE!!!

Dermitage advertises free products and sounds very sincere regarding their products. You give them your name and credit card information so they can charge you for the shipping only. When you receive the products, there is a notice inside the package that they will continue to ship these "free" products every month unless you instruct them to cease and desist all charges and return the "free" product (you must pay for shipping)to them with an RMA number they issue. So, actually these procudes are not free. You have paid for the shipping and if you don't want these charges on your credit card every month, you have to pay to ship the original "free" product back to them. I feel that if they had a legitimately good product they would not have to resort to these tactics.