I have two office leases with Regus, PPRO & Consultants @ Howard Huge in Los Angeles, CA since 2005 and The second office, I open in February 1, 2009, Design My Meetings and Travel @ El Segundo CA. I used my Bank card for the deposit, a one time use only, I said and I will pay my rent by check every month; for 5 months I have been paying my rent by a check and I'm a good tenant, never had any of my checks to bounds and/or been late with Regus since 2005. On July 1, 2009 came into the office early, 11:00am and handled my rent check to Kathleen Harding- Jackson, operation manager, then on 3rd of July, 2009 I was reviewing my account and discovered that Kathleen had when into my account and stolen amount of money that equal my rent. So after that I call my Bank and report the amount. So, I waited a few days to her from Kathleen but she did not call me, so I call her and that there was an unauthorized use of my bank card, she said she would take care of issue at once and put the money back on my bank card but the transaction never happen as of July 22, 2009. I call the billing superviser Nancy Smith @ Regus Corporate office and she said she will take care of the matter, to put the amount back on my bank card. As of July 22, 2009 it not back into my bank card. Today, I received a invoice with a zero balance for August Rent. I'm mad as hell, This time Kathleen have mess with wrong person. I going to call my lawyer, Report to police department, report the theft to the bank, Better Business Bureau, Attorny Gerneral office for theft and fraud, I'm going to blass the internet and more.
Felisa McMillian
Los Angeles, CA