WE HIRE THIS COMPANY IN JUNE 2009, AND SENT THEM ALL THE INFORMATION THEY REQUESTED AND MORE. WE PAID THEM MONTHLY FOR THE SITE, E-COMMERCE, AND FLASH, AS WELL AS A MONTHLY HOSTING FEE AND TO DATE ALL WE GOT WAS A FRONT PAGE. THEY DO NOT RETURN CALLS, THEY HAVE PASSED OUR ACCOUNT ACCOUNT TO AT LEAST 10 DIFFERENT PEOPLE AND NOTHING BUT A RUN AROUND. THEY HAVE BEEN RUDE AND CONSTANTLY MAKE PROMISES THEY NEVER KEEP. THEY HAVE LOST FILES OF OURS, AND HAVE MADE NUMEROUS EXCUSES WHY THIS SITE IS NOT DONE, HOWEVER, THEY KEEP WITHDRAWING HOSTING FEES FOR A SITE WE DON'T EVEN HAVE.
ON DECEMBER 2, 2009, THIS COMPANY PUT ME ON HOLD FOR 35 MINUTES AND THEN WHEN IT WAS MY TURN FOR A TECH, A RECORDING CAME ON THE LINE AND SAID WE ARE CURRENTLY BUSY WITH OTHER CALLS AND WILL CALL YOU BACK. NO CALL BACK TO DATE. I THINK THIS COMPANY IF FINANCIALLY IN TROUBLE AND ON THE VERGE OR GOING OUT OF BUSINESS.
IF I DON'T GET SOME SORT OF SATISFACTION WITH OUR ACCOUNT, I WILL FILE A COMPLAINT WITH THE STATE ATTORNEY'S OFFICE, THE LOCAL BETTER BUSINESS BUREAU, AND THE PROVO UTAH NEWSPAPER, TV STATION AND LET THEM KNOW WHAT TYPE OF OPERATION IS HAPPENING IN THEIR BACKYARD. ENOUGH IS ENOUGH. THIS COMPANY SHOULD NOT BE RIPPING PEOPLE OFF ALL OVER THE COUNTRY AND TAKING MONEY WITHOUT PERFORMING THE SERVICES. IN MY MIND THAT IS GRAND THEFT. I WILL TRY TO PUT A STOP TO THIS COMPANY'S SCAM AND LET OTHERS BE AWARE OF WEB SITE DESIGNERS LIKE THIS ONE.
MIKCHAEL LAROSSA
CEO/PITCO IND INC.