designer outlet boutique

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hollywood blvd, LA, California, United States

designeroutletboutique.com

designer outlet boutique Reviews

englanderjke August 2, 2010

Authenticity / Customer Service

I'm in the process of trying to return a purported Prada bag that did not work out. In conjunction with the return I have requested an exchange. I know, I know, sounds ridiculous given what I learned AFTER I made the purchase (should have researched first). Two things going on here: one related to the authenticity of the bags which, based on the majority of reports filed here appears dubious and, the other related to their customer service, (i.e., can you get your money back - less the "restocking fee"), responsiveness, accountability, etc.

I will provide updates as I continue my efforts for an exchange. It's been almost one week since they received the return (U.S. mail confirmation number) and I've yet to get a response about the exchange process - at some point I'll be asking for a refund. Not feeling positive right now and wish I would have paid with Paypal rather than by CC.

JKE

vikkipops June 20, 2009

fakers

Do NOT buy anything from this site.They are LIARS. All of the bags they stock and sell are fakes.
They advertise as the bags as "100% authentic or your money back" and this is how they scam you!!!
I bought a FENDI bag from them, it arrived yesterday, and despite several e-mails from one of the site's staff, telling me I would love the bag and that the bag was of guaranteed authenticity, the bag is FAKE!
Fendi never made it in the colours I have bought one in!!it is so FAKE!! I could never use it!!
If I send it back I will have to pay shipping back to them and they carge silly restocking fees, which means you are PAYING them, say, 35 dollars to take back a fake bag they LIED
To you about!! The bag cost me 349 dollars which was 220 english pounds, it cost a further 30 pounds to ship, then I paid a 26 pounds customs charge!so it cost me 300 pounds for the fake bag, which was sold on the basis of it being real!
Now it will cost me a further 60-70 pounds to send it back!!
That's nearly 400 pounds cos these fakers LIED to me!!
I could have gone to louis vuitton and bought myself a new clutch with that!!
I've emailed them and told them I will report them to the FBI and customs,
And that I want ALL of my hard earned cash back!!
I've yet to get a response, but please! Please, please DON'T EVER BUY FROM THESE PEOPLE!!!
STAY WELL AWAY!!
NONE OF THE STUFF THEY SELL IS REAL !!!
NONE OF IT !!!
Vikki-Mancester-UK