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DanAX
August 10, 2009
Not delivering the services promised
I signed up for Destination Paradise $3000 package with information that I can get great discounts on vacation packages to places all over world. I requested to review the sample database of vacation packages before I signed up but was told the database was only available after I signed up. When I received my package login info and login to the website to try to find a package to go to Europe, I don't see any discounts to hotels and I couldn't even find any hotels in the city center. Not to mention the airline tickets were more expensive than many other online travel agents such as orbits, expedia. This company is a complete SCAM and tricked me into signing contract immediately after the presentation because they said the deal would not be available after I left the room.
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Mari1969
March 19, 2009
Contractual Issues and Failure to provide services
Once you get into a package with Destination Paradise you have THREE days to cancel your contract in writing. You either pay with a credit card or finance a portion with their finance provider, Universal Accounting Services. So far, I haven't heard of anyone getting out of contract after the three days. I was conned...I say conned because when I attempted to book something, there were NO discounts whatsoever and the properties were limited. I have since found hundreds of complaints about this company on www.about.com in the travel section and on www.ripoffreport.com. I have filed a complaint with the BBB.org and with Consumer Affairs in Hawaii and everyone who has a problem with this company should file one, too, even against Universal because they harass people at work. We need a lawyer so we can start a class action suit and I hope someone out there is willing to help us.
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