Deutsche Bank

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Category: Miscellaneous

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United States

Deutsche Bank Reviews

carl b May 17, 2011
Unsolicited Phone Calls
The credit card devision of Deutsche Bank in Kolkata has been making unsolicited phone call to my mobile number and my land line number.
Rchukka November 20, 2010
Job Fraud
Hello,
I got a job offer in Deutsche Bank as Finance Executive and for the same I was asked to deposit 1500 Euro to a spain account which I did and later there is no response from them then. I tried contacting the same person who offered me a job and at last they asked me to get in touch with DEUTSCHE Bank.
Please check and kindly help me out.

The below people were cordinating with me through email and phone calls for the job before depositing the amount:
Dr. David Livingston
Head of Recruitment AGENCY.
Deutsche Bank Recruitment Agency
Germany.
TEL: +4915203197494
----------------------------------------------------
Direct Communications Unit
Kanzlei für Aufenthalts- und Arbeitsgenehmigungrecht
International Visa Solutions
Colonnaden 15
20354 Hamburg
E-Mail: [email protected]
TEL: + 4915203195393
Contact Person: Dr. Wrage & Guse
Designation: HEAD OF VISA/PERMITS OPERATION
-----------------------------------------------------------------------------
Dr Stephen Wolnek
Deutsche Bank AG
Taunusanlage 12
60325 FRANKFURT AM MAIN
GERMANY
Phone:+ 4915203196532
E-Mail:[email protected]
------------------------------------------------------------
Dr. Wrage & Guse
Kanzlei für Aufenthalts- und Arbeitsgenehmigungrecht
International Visa Solutions
Global Travels International
Colonnaden 15
20354 Hamburg
TEL:+4915203195393
[email protected]
----------------------------------------------------------------------
Since 3 years I am trying to get to the right person so i can get my money back. I have all bank proofs from my bank to which bank account I have remitted the money.
The below bank details to which I have remitted the money: ( I have the scan copy approved from my bank on remittance)
CURRENCY - EURO - 1500
TT REF NO - RFX-249/TT/SEC/2007
TXN DATE - 01/11/2007
REMITTER NAME - RATNA BABU CHUKKA
CASA NUMBER OF REMITTER - 5451610015511 (HDFC BANK INDIA)
BENE NAME - PAUL IKEH
BENE AC NO - IDAN CS95 2100 2753 5620 0003 717G
BENE BANK NAME - LA CAIXA CAJA DE AHORRO DE MADRID SPAIN
LG CODE - O0777
LC CODE - R1017
BENE BANK ADD - C/YECLA 9, 46021 SPAIN
SWIFT CODE - CAIXESBBXXX

Please please help me sir atleast in getting my actual money which i have paid as I am from a poor family and have paid the money to get a good job. I have now closed my above mentioned account fearing of more money may get debited from my account. Before applying also I checked all emails of Deutsche Bank and even spoke to the numbers which are there on deutsche bank website.
Please Advise.
I have the contract and appointment letter from Deutsche Bank after my interview over phone and emails. I have even sent all my educational proofs with passport copy. I have spent lot money on phone calls talking to them sir. I see those numbers are active now and they speaking on german language.

Best Regards,
Ratan
+918142822772
Homer August 20, 2010
Stay far away from Deutsche Bank
This is further to my discussion with Deutsche Bank in regard to a waiver of the interest charges levied on my card on account of non payment of dues for the month of July.. I have had a conversation with Mr Trunal from your office, asking for a waiver.. I would like to inform you that I have been prompt with my payments in the past.. Most of them have been done using the online channel.. In fact most of the times I have deposited over one months dues in advance.. On this occasion my wife had deposited a check of Rs. 5000 (the amount is over and above my outstanding balance of Rs. 3000), however since it was an outstation check the same had not been deposited for collection.. We at no point received any intimation from the bank stating that there has been a issue with check, which have ideally been the case.. Having not received any communication from your office we were under the impression that the charges have been paid for.

More to that I recently sent them over 4 mails asking for reverts which have yet not arrived.. They have verbally stated to me that they would waive of 50 % of the charges, which I think is un ethical.

I want few clarifications on this.. I WOULD UNDER NO CIRCUMSTANCE MAKE THE PAYMENT FOR THESE CHARGES, SINCE I CONSIDER THEM TO BE UNETHICAL AND BASELESS.

How would we know that there is no DB branch in Guawhati.. Where on the back of the card statement was it mentioned.. Why was there no intimation for the fact the the check was not deposited.. I have 2 other credit cards with other banks whom I deal with regularly who seem to be more capable of understanding the right from the wrong..

DB has faltered on following fronts..

1. They never mailed us the returned check prior to the due date.. They do not have excat recods of when the check was deposited.
2. They did not intimate us about the problem with the check. They claim to have sent an SMS, again date not known much after the due date.. How can one consider an SMS (getting digital evidence is so difficult) to stand as right.. Mor
3.They have taken so long to reply to my mails and my querys, wheres on the phone their colleagues mentioned removal of 50 % of the charges..
4. They claim that they cannot mention all payment related information at the back of the card statement..
Gautamdadlani August 18, 2010
Late payment charges
An interesting act of RIP OFF FROM DEUTSCHE BANK

This is further to my discussion with Deutsche Bank in regard to a waiver of the interest charges levied on my card on account of non payment of dues for the month of July.. I have had a conversation with Mr Trunal from your office, asking for a waiver.. I would like to inform you that I have been prompt with my payments in the past.. Most of them have been done using the online channel.. In fact most of the times I have deposited over one months dues in advance.. On this occasion my wife had deposited a check of Rs. 5000 (the amount is over and above my outstanding balance of Rs. 3000), however since it was an outstation check the same had not been deposited for collection.. We at no point received any intimation from the bank stating that there has been a issue with check, which have ideally been the case.. Having not received any communication from your office we were under the impression that the charges have been paid for.

More to that I recently sent them over 4 mails asking for reverts which have yet not arrived.. They have verbally stated to me that they would waive of 50 % of the charges, which I think is un ethical.

I want few clarifications on this.. I WOULD UNDER NO CIRCUMSTANCE MAKE THE PAYMENT FOR THESE CHARGES, SINCE I CONSIDER THEM TO BE UNETHICAL AND BASELESS.

How would we know that there is no DB branch in Guawhati.. Where on the back of the card statement was it mentioned.. Why was there no intimation for the fact the the check was not deposited.. I have 2 other credit cards with other banks whom I deal with regularly who seem to be more capable of understanding the right from the wrong..

DB has faltered on following fronts..

1. They never mailed us the returned check prior to the due date.. They do not have excat recods of when the check was deposited.
2. They did not intimate us about the problem with the check. They claim to have sent an SMS, again date not known much after the due date.. How can one consider an SMS (getting digital evidence is so difficult) to stand as right.. Mor
3.They have taken so long to reply to my mails and my querys, wheres on the phone their colleagues mentioned removal of 50 % of the charges..
4. They claim that they cannot mention all payment related information at the back of the card statement..

In fact a month prior i'd deposited over 7k additionally on the card..
My case is clearly of the nature that i made the intention to pay..
Proof of which is the check leaf dated 5th of july.. I.had not faltered
intentionaly.. Anyways i.ve plenty cards to operate with.. DB can
very well cancel the card.. I'll make to closure of my account n never
ever again use DB..
Sahasrangshu June 22, 2010
Credit Card Settlement
Dear Sir;

This is for your kind information that I have done settlement with Deutche Bank in the month of April 2010.

The case goes like Deutche Bank issued me a gold credit card after due address verification, however when I was not receiving the statement I called up their call center. I Informed them that I am not receiving statement at my home address. They informed the PIN number noted in their CRM system is not matching with what I am mentioning. I have told them that the PIN I wrote in application form is the correct one and your CRM system has the wrong one. It is 400610 however they noted it as 400601.

To this they barred my card and never gave me any explanation till April 2010, where I did the settlement with them. I consider this as an harassment and incorrect compliance to regulatory guidelines where address verification is done incorrectly.

Now till date I understood from Duetche Bank’s credit department (Mr.Pushkar Kumar) by Credit Outstanding is not zeroed at CIBIL. This is creating negative impact to my credit history.

Please find attached the documents confirming that my settlement is done 3 months back. Also please note the email exchanges done below.

Requesting your intervention or guidance to resolve this issue at the earliest.
November 29, 2008
Fake Job Offers
This is just a post from a person seeking legitimate employment in Japan. I am sick of Deutsche Bank HR fishing the employment market by posting fake employment notices. It wastes my time, money and hope. To their credit, non of the agencies they go through confirm to me this IS an actual practice but I receive no denial when I confront them and I feel for their embarrassment when they repeatedly (3 times in the last year now) have to tell me the entire offer has been mysteriously redacted before any interview, once resumes have been submitted.

I was also warned by a contact in Singapore that this is "standard DB practice" there so I want to mention them as well. The next offer coming in from DB that again turns out to be phantom will be reported by me to the Japanese Labour (Eng. Spelling) Office for investigation as I personally consider the data mining "technique" fraudulent, if not just basically abusive.
October 31, 2008
Credit Card
I'm very sorry but I'm completely disagree with your Co./ Org way of working. It is totally unprofessional & the way you deal with the people is something very shameful for the Org. a. As per my records, there was 1800 Rs pending while your statement showed Rs 2600 odd something in Sep 08.
b. I Paid 2600 Rs for clearing my account but again I got 3100 Rs statement in Oct 08. c. I never late paid the dues but there was the confused statement form your org side about my due dates. They stated me 12th of every month but actually it was 1st of the month. I always paid on 31st / 1st (I was not be able to recv my statement initially so I paid on a very regular basis. pl check my payment history) d. Now I've called on 4th OCt 08 with SR no 04100830279 for late fee waive off but no response from your org side. e. I also requested to give me a call from your Cust Care but never recd the same f. Now you have reduced my limit from 23 K to 19 K without any notice / prior information g. I'm calling on your 6601 6601 Cust care from last 35 min it is putting me on hold. NoBody is recvng the call. In mail you always gave us the response after 10-15 days & then write that Feel Free to Call us on the mentioned number h. Again and again wrong & delayed response with stating sorry for the same is not a correct solution for the issue. Finally I want to close my transaction with your Bank. Please give me a call & let me know the procedure. Abhishek Shukla
July 16, 2008
Don't trust them
I have come to this Conclusion that all these banks who advertise Personal Loans are for people who already have money or have Credit cards with all the Limits available.

Especially the Banks like Deutsche Bank. I had a little crunch in my business and required a personal loan of Rs3lakhs. I applied to Deutsche bank and submitted all my papers. I am self employed and have my own business for 5 Years. My IT return last year is Rs290000, My office has been same place for 5Years, and My Company is 5 Years old. I have been having a residence address for 18 years. I submitted my passport copy, my pan copy, and my bank statement for last for six months. I have credit cards from two banks and more than 2 years old and have a credit limit of 100000 on my Credit Cards.

All the verifications were done. I called up the bank as I had submitted all the documents 3 weeks ago and never received a reply from Deutsche bank, The bank informs me that they have not approved my loan and do not give any information on what grounds have they refused me a loan. I asked the bank for a credit report or control number as I was informed by CIBIL that I have a right to ask for it but till now I have not received anything from the bank.

I think all these banks should advertise that they provide personal loans to people on high interest rates only if the applicant has double the money in their accounts and all the limits available in their credit cards accounts and have properties then and only then they are eligible for personal loans.

I feel this personal loan is just wasting of time as I have tried this for the first time I have realized it is simply useless and wait of time. I would say it is much simply to get loan from local financiers in the market then these claiming to high reputed banks.

Is there any agency or has the government Of India given these foreign bank to Freedom to do whatever they want and they are not answerable to anybody?
April 25, 2008
Credit Card
This complaint is regarding the calls received for credit card payments on card no: 5160680047138007

Which I hold since. I got a Cheque dropped favoring card a/c of Rs.2000 (ICICI Bank Cheque) at ATM on 23.04.08.

Even then I was repeatedly receiving calls from DB Collection deptt from someone called Rohit and from No.011-45081465 on 25/04/08 between 2.15pm to 2.40 pm. After communicating to him the Cheque details he forced for some cash payment.

I was on a board Meeting and received 10 calls from him.

Therefore, please send an updated statement and get the payments cleared and cancel the card ASAP as I do not want to continue the relationship with DB.

I will take legal action against the Bank, if I receive any calls further. I am also stopping the Cheque issued to you and sending someone to deposit Rs.2000 on this A/C.

The Details of the person as communicated to me is as follows :
Name: Rohit
No.9210023827
Deppt: Collection Narayana, New Delhi
No: .011-45081465





Regards

Saurav Choudhury
DB Card No.: 5160680047138007
June 29, 2007
Credit card rip-off
I applied for a Deutsche Bank Credit Card when they visited my office. I gave all the documents like, ID proof, Address proof, Income statement, PAN card etc... I got a alert after a week that it is gone for processing. That's it. I didn't receive any message from them. They called my mobile, Fixedline number and they came and inquired in my house also. But, no updates after a month also.

When I called them, they said, my application is disapproved. Till now, they didn't give any concrete reason for disapproving my application even after sending repeated mails.

What I suggest everyone don't go in for Deutsche Bank for any financial transaction. They may be global bank, but the service and customer care is really pathetic...

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