I also ordered a trial of the Lipaphen/Acai Berry products and was charged 3.95 twice an NEVER received the trial period products. I was then charged $87.13 twice and never received that product either. Lucky for me my bank reversed the charges for me as products not received. In calling the company on 4 seperate occasions, I have never been able to confirm that they will refund me my money. What a complete waste of time!