I milagros velez filed a complaint as instructed and a ticket number was given and date set. However, due to my internship classes, I called 3days before scheduled visit and was told I had to wait 24 hours until I can set up a new appointment.

I followed the insructions and called and gave a detail description of on going problem with the tenant above me at apt.12F and their persistant neglect and damage done to my bathroom ceiling and walls and floors due to thier constant neglect of water over flow in kitchen, bathroom and bedroom at all hours of a given evening, day or afteronns.

I made a formal complaint with management and spoke with the assistant manager of 1760 Lexington Ave building. I was told they were aware of the problem,
The final straw of my patience reached it peak on the day the ceiling in the bathroom over their Kamoo started to leak and plaster fell and rotted the rest of the ceiling where it occure and tried to reach the tenant. The damage is where they use the Kamoo to excrete their bodily waste and the odor and mildew is affecting my lungs and health.
Today when the maintenance men showed up on the appointed date and takes a look at the work, he stated, "OH, they only put a paint job was needed and I stated impossible since I was very clear on what was needed. He went to explain the inadequacy of the management on repairs and that he could not do the work needed because it did not state so." Howeve, when he asked me to sign the paper, I stated I would not sign any papers since no work was done and when I read it dd state "plastering and paint to be done". He lied to me and then could not justify why he came if he knew he would not be doing the work and lied to get out of doing it.
I want to file a formal complaint against the city service unit and the maintenance management who schedule such work and do not insure that a day taken entails work repairs being done. People work or go to school as in my case and time is very important to me. me and to have inadequate service but management is quick to put tenants on notice when they are late with their rent and not a month has passed but they are quick to use intimidation and bullying to achieve a goal and to place personal issues on the tenants door for all to see, validation of confidentiality is totally violated. Mailing a letter is the proper way to address issues tenants.
I am now in a health hazard situation and smelling feces and inhaling mildew and probably asbestos.
I want this matter addressed and immediate action on plastering my bathroom ceiling before I go legal. I have rights and my health is primary to me in order for me to work, study and function in a healty mamner.
Kindly email me at [email protected] with a response to this complaint and what options are available to resolve the issue of this health violation in regard to the hole and smell casued by a inept tenant above me and who constantly does these acts of total neglect which I am paying for with my health and mental health as well.
thank you