I created the ad that was to be placed in the Dex Yellow Pages. So, it was virtually impossible for Dex to make a mistake in publishing our ad. However, they posted the wrong phone number and re-created my ad placing incorrect information about our company. I called customer service and they were very rude! I have gone through several supervisors trying to get this problem resolved! Do not advertise with this company! They are very dishonest!

We called to inquire about yellow page advertizing, asked what the cost, etc. The Rep said they needed to set ap an account for us and said they needed my husbands mothers maiden name. Why would they do this? They said it was so that we could log in and see the ad they would prepare for us. Ad ad came via email and it was terrible and costly.
We wrote back and siad no thank you. Dex also called and I personally told them NO, we do not want to advertize in the yellow pages at this time, all we wanted was a simple quote. I know it wasnt smart to give them the maiden name but they didnt say we were setting up an account to BILL you, just to view our quote.
So needless to say we are nowbeing billed. Funny thing but each time we call we gewt the same guy who insists that becasue he has that maiden name we owe. They did end up placing an ad that wasnt correct, wasnt what we would want and placed one of our businesses in the wrong catagory.We never agreed to run an ad, in fact told this person we did NOT want to run the ad they had put together, we were just looking for prices.
I feel we were taken for a ride, we are not paying and i'm quite certain collection letters will follow.
I would never beleive what a collection person says as in the peron who said they told him that "Dex never loses"
Bull, I wont be taken for a ride by these scammers, I'll take it as far as I have to.