I have just been burned by DHGate for $329 + my cost in shipping back and now have nothing except endless emails. What can I do?

I'm having a bit of a problem with DHGate and was wondering if anyone else had this same problem.

So I purchased 5 Ipods from a seller who had really good feedback and a high score from there site. I used Paypal to pay for the order on 7/20 and the listing said it would take 3 business days to complete the order and ship them out. I e-mailed DHGate on 7/27 (1 week after payment) to find out if the seller shipped the items since my order status still shows a 'waiting for seller' display and I've recieved no e-mail. The DHgate employee (named Andy) e-mailed me back and said he checked with the seller and the items have shipped and I should log back in to check the status. I asked Andy if he could get me a tracking number so I can see what day they would arrive and so far I've got no response, and the status of my order still says 'waiting for seller'.

Has anyone had problems like this, and should I just file a complaint with Paypal to get my money back or wait another week for a response?

Hi, i was just wondering if anyone was having the same trouble with DHGate as i am. I put in an order for 3 ipods with a DHGate supplier a couple of weeks ago and recieved them pretty quickly with no problems. With my confidence built i've since ordered 15 more ipods between the dates of 25-jul-06 & 2-jul-06 and these ipods have still yet to be shipped. I've emailed the supplier (who does have a good feedback/rating) and it just seems like they're giving me the run-around with excuses like 'items needed to be restocked' & 'problems with they're shipping carrier.' I've read on other wholesale forums that apparently this is what some suppliers do, ship your first few items quickly without a problem, and then you gain confidence with them & order big - that's when they screw you over. I've since tried to leave feedback for this seller and found that through some (convenient) glitch in DHGate's website i am unable to (there is a feedback box but no submit button) I've also noticed that most buyers who do leave feedback, it is their first time leaving it for the supplier - it just makes me wonder if they are in the same boat as me, in leaving positive feedback for their first few successful deliveries then unable to leave feedback for the rest. Has this happend to anyone else?

I placed two orders. With two separate sellers. Both provided shipment tracking numbers within a day or two of receipt of payment. Both were fraudulent. I of course emailed both of the sellers. Seller one was oh so sweet. So very sorry about all of it. But know what, never made good on it. I finally had to press big time and got a refund from DHgate not the seller. Lying slime ball!!
Second one I am in dispute with now. He sent a tracking number. It of course was phony. that was on a Friday. On Monday the jerk sent another tracking number for the very same merchandise. Cute huh?? And the shipper (ems----china based group) had already "verified" that the package had left china?? Now I am not a rocket scientist, but do consider my self reasonably intelligent but how exactly did the seller send it on Friday and then send it again the very next Monday with a different carrier?
So I wait. Yesterday, I get an email that is supposedly from UPS. They have a package for me but there is an issue with delivery at my address. (odd because shopping online is my main way of shopping so our ups guy knows us almost personally at this point) Anyway, there is an attachment I am to print out and take with me to pick up my item. I can't open it. Call to UPS---guess what? It's a total fake!! Broken english in two spots tipped me off that something was most assuredly wrong to begin with. Anyway, forwarded that to UPS for them to pursue the issue further. Now I don't have the items I ordered. I will have to go thru the escrow people again to get my money back.
I trusted them. I figured after the first time it was just a fluke. One bad apple so to speak.
but this site is nothing but a haven for thieves as a whole. there are those whom have had good transactions, but i venture to say that those are more than likely the thieves making the reports. very few of the good ones are written by someone who speaks English clearly as the wording is broken.
And since the original tracking number from EMS feeds into the usps at the endpoint for delivery, am submitting it to them for mail fraud!

I purchased what was shown as a 14k diamond wedding ring set with a $2, 999.00 price tag attached and what I got was a fake diamond wedding ring set. DHGate mentioned that I couldn't get a refund and I would have to try to contact the seller and of course he's ignoring me. PLEASE LADIES AND MEN DON'T BELEIVE THE HYPE! DHGATE SUCKS!