I had booked a gift for my Cousin for the eve of Ganesha Festival, the gift shipment was givent to the Great DHL Global Express, waybill no is 1132217461.
From USA to Reach India it took two and half days, it reached Bangalore at 5:30 September 10' 2010. From Bangalore to the Residence it takes more than three days! I bet no one will have this fast service!
When enquired the customer care, they say it will be delivered only on Monday, September 13'2010. Resaon is they are having Holiday on Friday and Saturday. What is the use of the Gift after the Festival?
Called couple of times to the call center and requested them, I myself will collect the gift from the Service Center, Nobody is there to open the Door!!! thats the answer I have Got!
Atleast on the special occasion they should have deployed some delivery boys to deliver.