I AM WRITING THIS LETTER IN REGARDS TO MISREPRESENTATION COMMITTED BY DIAMOND RESORTS INTERNATIONAL AT 104 KAANAPALI SHORE PLACE. ON MAY 8TH, MY AUNT AND I CHECKED IN TO THE RESORT FOR THE LAST LEG OF OUR VACATION. WE WENT TO THE ACTIVITIES DESK TO BOOK EXCURSIONS. I WANTED TO GO TO A LUAU. THE INDIVIDUAL WE SPOKE TO SAID HE COULD GET THE ACTIVITIES CHEAPER IF I GO TO A TIMESHARE PRESENTATION. HE GURANTEED THE PRESENTATION WOULD TAKE 90MINUTES AND NO LONGER. I TOLD HIM NO, I WOULD RATHER PAY THE FULL AMOUNT. HE KEPT STATING THAT ALL IT WILL TAKE IS 90 MINUTES OUT OF MY TIME AND NO LONGER. HE CONTINUED ON AND ON UNTIL I GAVE IN. MY AUNT AND I WENT MAY 10 AT 130PM. THE SALES REP. BEGAN TO TELL ME HOW I WOULD BE ABLE TO SAVE HOTEL COSTS IN THE FUTURE. SHE CALCULATED WHAT I WOULD PAY FOR HOTELS OVER THE NEXT 20YEARS WITH AN APPROXIMATE 7% INFLATION RATE. SHE ASKED ME TO WRITE DOWN QUESTIONS THAT I WANTED TO KNOW ABOUT TIMESHARES. MY AUNT WHO HAVE TIMESHARES AND LOVES THEM ASKED MOST OF THE QUESTIONS FOR ME. I TOLD HER THE TYPE OF VACATION (ESCORTED) I TAKE INCLUDES EVERYTHING: THE FLIGHT, HOTEL, TRANSFERS, AND MEALS. I TOLD HER I PAY LESS THAN 2500 FOR THIS EACH YEAR. SHE WANTED TO KNOW HOW MUCH THE HOTEL WAS. I TOLD HER I DID NOT KNOW BECAUSE IT WAS INCLUDED. AFTER SHE SPOKE AT LENGTH ABOUT HOW TIMESHARES SAVE MONEY, SHE WROTE DOWN HER OFFER. IT WAS $34, 000 WITH A LARGE DOWN PAYMENT. I COULD NOT AFFORD THAT. SHE WENT DOWN ON THE PRICE TWICE MORE AND IT WAS STILL TOO MUCH. BY NOW, IT WAS PASSED THE 90MINUTES. AT ABOUT 4PM, THE SALES CAME BY AND STARTED TO BRING THE PRICE FURTHER DOWN. THEN, WHEN THAT DID NOT WORK, HE ASKED FOR MY SS#. HE SAID HE WAS NOT PULLING MY CREDIT BUT TO SEE WHAT TIER I WAS IN. HE CAME BACK AND SAID I WAS TIER 2 AND HE RARELY GETS THOSE. I AM REALLY TIER 1. I INFORMED THEM THAT I WANTED TO GO TO THE LUAU. BY 430PM, HE OFFERED $9000 FOR 3500 POINTS WITH AN EXTRA 3500 POINTS. I FELT PRESSURE TO AGREE AND MY AUNT FELT I WAS NOT GOING TO GET OUT OF THERE WITHOUT SAYING YES. I AGREED, BUT I STATED I WANTED TO COME BACK TO GO OVER THE PAPERWORK IN THE MORNING. THEY SAID NO, BECAUSE THE DEAL WAS FOR TODAY ONLY AND THEY WOULD NOT HAVE TIME IN THE MORNING. I MUST STAY AND SIGN THE PAPERWORK. BY NOW IT WAS 450PM. THE LUAU STARTED AT 530. AT 510, SHE BEGAN TO HAVE ME SIGN DOCUMENTS. SHE EXPLAINED ALL OF THEM EXCEPT THE 7DAY COOLING OFF PERIOD AND THAT THE TIMESHARE WAS FOREVER. THE FIGURES SHE QUOTED EARLIER WERE FOR 10/20YEARS. I SIGNED BOTH DOCUMENTS WITHOUT KNOWING WHAT THEY WERE. I DID NOT FINISH ALL THE DOCUMENTS UNTIL 540PM. I FELT RUSHED AND PRESSURED AND MISINFORMED, BUT I HAD SIGNED THE AGREEMENT. LAST WEEK I LOOKED AT THE FORMS AND REALIZED I WAS PASSED THE 7DAYS AND HAD NOT OTHER RECOURSE. I TRIED TO MAKE THE BEST OUT OF MY LIFELONG COMMITTMENT. I WENT ON DIAMOND RESORT INTERNATIONAL WEBSITE TO LOOK UP PLACES I COULD GO. AFTERWARDS, I LOOKED UP HOW MUCH A PLANE TICKET WOULD COST TO GET TO THESE PLACES. IN SHORT, THE PRESENTATION WAS A TOTAL LIE. I AM NOT GOING TO SAVE ANY MONEY WITH THIS TIMESHARE. I RESEARCH TIMESHARES FURTHER AND NONE OF THE INFORMATION WAS GOOD. I HAD TO FACE THE FACT THAT I WAS LIED TO. I BEGAN TO PANIC WHEN I READ OVER AND OVER AGAIN HOW DIAMOND RESORTS INCREASES THE MAINTENENCE FEES EVERY YEAR. I WAS ALREADY GOING TO HAVE TO PAY 926 TO MAINTAIN THE TIMESHARE IN 2012. I KNOW I COULD NOT AFFORD THIS IN THE FUTURE. I WANTED OUT OF THIS CONTRACT SO BAD THAT I DECIDED TO LIE MYSELF. I CALLED THE CORPORATE OFFICE MAY 31 AND TOLD THEM I HAD LOST MY JOB AND COULD NOT AFFORD TO PAY FOR THE TIMESHARE. ALSO, I CALLED THE RESORT AND TOLD CHRIS THIS SAME LIE. IT IS SOMETHING I AM NOT PROUD OF, BUT I DID IT OUT OF DESPERATION.
I FEEL THAT I WAS PRESSURED INTO MAKING A QUICK JUDGEMENT ON WANTING TO SAVE OVER A 10/20 YEAR PERIOD. THE PRESENTATION TOOK OVER 90MIN. I WAS NOT TOLD THAT PERPETUAL MEANT A LIFETIME. THE 7 DAY COOLING OFF PERIOD WAS NEVER DISCUSSED. TARA DISCUSSED EVERY DOCUMENT I SIGNED BUT THAT ONE. MY CREDIT WAS PULLED WHEN I WAS TOLD IT WOULD NOT BE. I WAS TOLD THE ONLY FEE I WOULD HAVE TO PAY WAS THE MAINTENANCE FEE. I HAVE READ THEY CAN CHARGE OTHER FEES.