Ordered beaded doorway almost a month ago(June 21) and still no beads, only 55.00 withdrawn from my checking account. The phone number they give you is never answered. Sent e mail a week ago(July 5) and they said there was a "shipping error" and they would send me a tracking number but never did. Now it"s July 12 and sent them another email, but no response. Never had this happen to me before, guess I'll report to bank.