Diet Max Cleanse
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Category: Lifestyle
Contact Information Hollywood, Florida, United States
Phone number: 1-800-440-4397
mydietmaxcleanse.com
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Diet Max Cleanse Reviews
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[email protected]
January 5, 2011
Unable to Cancel
I had subscribed to the product Diet Max Cleanse for the free trial and accepted that I had to pay the shipping charges. The product took almost one month to get to me and when I explained that the product was delayed in getting to me they extended my trial period and the date by which I could cancel. On the new cancellation date I called them to cancel and they informed me that the next shipment of product had been shipped and I would have to pay for that even though I was cancelling. they also tried to inform me that they ship out the packages as a 2 month supply to save on shipping, but thier cancellation policy only allows them to refund one purchase and that I would also have to pay for the second month supply regardless of cancelling or not. I immediately called my credit card company and had them reverse the charges, which they happily did. Two months later I found a charge on my credit card from a company called ELGTech from Haslemere which I did not recognize, and when I called the toll free number provided the number was disconnected. Through some reseach I was able to determine that this is the same company still trying to charge my card for products I have not received nor subscribed to and actually have a cancellation # for. I have now had to cancel that credit card and submit a fraud claim to get the charges reversed. what a pain in the neck, and what a bunch a scammers at this company.
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FJ3
January 4, 2011
Unauthorised charge to credit card
I was charged $35.81 and have filed a dispute with my card company. When I look up KMAssist.com I get a very generic page with different country phone numbers for "support." I called the number and waited over an hour but has yet spoken to anyone. On further investigation this company is Diet Max Cleanse, who I ordered a trail from BUT DID cancel all future orders and receive email confirmation of the cancellation. STILL they keep taking money from my credit card. This company needs to be STOPPED.
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5hjmmm
December 7, 2010
scam
in the ad section on Facebk, a known newscaster in St. Louis touted an acacia diet cleanse product tried by her, for 2.95$. I ordered it and a phone call from a co. enthusiastic abt the product and all these offers i'd get for free and could cancel in 14days. I said I declined anything other than the $2.95 diet product. As soon as I got "savings" brochures in the mail I called the co and cancelled it all, and never went to the website to activate the plans on entertainment, groceries, restaurants. My credit card statement has 2 charges($69.95; $87.13) to NOVAPAY-OL Hong Kong--8772923588 (They don't answer the phone nor have a web site); 2 charges 0f$2.95 to savingsplans in conshohock, PA. 8003510218 (I did speak to someone there and supposedly I'm cancelled out with them but deny knowing anything abt Hong Kong or a place called Swiss Sciences in Clearwater FL(I was billed $2.95 and $3.95) from there and have no contact info on them. the savingsplan gave me the #8662762600 as a customer service line but no answer there. I've blocked the credit card I used so no charges will go through but CC co. said no guarantee that by changing card #'s or unblocking card will stop charges. This co. needs to be stopped for sure. She said to speak to Better Business Bureau or Federal Trade Commission (they want consumers to report these places). She suggested if people want to try the products, to use a debit card for what you think you're paying for and it won't hurt your credit.
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calicowriggler
December 3, 2010
credit card charge
Ordered trail item now being charged every month £50 to £60 to credit card cannot get it stopped. Will have to cancell card to end this will be very carefully in future dealing with the internet.com U S A companies Sheila Davidson
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Patann
November 29, 2010
Free Trial cost $87.74
Diet Max Cleanse is not all it's cracked up to be---I did not lose one pound although I used XTrim along with Diet Max as recommended. To make matters worse, my credit card was charged for a 30 day supply before the 10 day trial ended. I actually thought the charge was for a subsequent shipment when I called in to cancel. It was at that time I learned the charges were for the shipment I received under the guise of a "10 Day Trial". XTrim said they would cancel my subscription, however, when I called back a second time to confirm the cancellation, I was informed no cancellation was noted, but it would be cancelled. I requested a confirmation email---as of now--none received. I still have not been able to reach anyone at Diet Max. 800-320-2983 has an all circuits busy recording. I disputed both charges Diet Max and XTrim with my credit card company.
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zaczemira25
November 24, 2010
taking money out of my account
this compant have taken $87.47 out of my account after i canceled the order. they have done this several times. taking it out puting it back in taking it back puting it bback in. why do this company still access to my account after i have canceled it. this company have not given my money back yet after informing me i will be recievein it 10-15 buisness days and that was all the way back 10-15-10... this company needs to be shut down and out of business
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Lljmad
November 24, 2010
Fraud
Charged card several times 87.13. Company is a scam. But through Hours and days of research I've found his Cell number /number removed/. My account was refunded for the 3 transactions. I'm still working on another account. Keep calling!!!
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WKR
November 23, 2010
Scam!!!
I have filed 5 disputes with my credit card company for charges from Diet Max 8003202983EL TECAL for amounts of $4.08; $1.57; $92.53; $3.13 and $92.46 ~ I have never received any product called Diet Max Cleanse OR Acai Max MaxCleanse which was the name on the same website as Pure Cleanse (the people at Pure Cleanse deny knowing anything about Diet Max Cleanse!) I recently received a bottle of 60 capsules of Maximum Burn from an address in Chicago (Order Processing Center, 47 West Polk St, Chicago, IL 60605-2000. I have tried calling the number but get a busy signal... I have asked my credit card company to reverse these charges; if this happens, I am sure someone will be in touch with me rather quickly! Unfortunately, this is just another SCAM!
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M LeBlanc 25
November 11, 2010
Fraudlent Representation of Charges
Clearly deceptive representation of charges to be applied to your charge card. Refuse to give full refund
of unopened product within 5 days of receipt of product for free 10 trial period. Claim you sign up for a diet program and subscription to a website service, when you are under the impression that you are only being charged $2.95 total for shipping and handling, then charges in the amount of $87.13 per month start appearing on your card. Stay away from this company at ALL costs. Big scammers.
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joannas82
November 7, 2010
Unauthorized charge
I ordered free trial sample and pay for cost of shipping. Received sample bottle after 6 days from order date. Couldn't take it after showing them to my doctor so on 8 th date after order date I canceled any future shippments or charges to my account. I had 10 days after order to cancel that without any charges!!! Next day they charged my card for $87.13. Today is Saturday and their customer service line is closed so on Monday I will just close my card because I think this is just scam and I don't want to be charged anymore. They are normar thiefs, nothing else!!!
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