Despite getting an email confirmation that my subscription was canceled, they are still trying to charge my account monthly. They are a scam and I will have to fight the fee every month with my bank.

UNAUTHORIZED CHARGES ON MY CREDIT CARD.

I only purchased a 'FREE 2-WEEK TRIAL' for SHIPPING ONLY! $2.95.
I placed said order on Oct. 3, 2010. I recieved the package on Oct. 8, 2010. On Oct. 11, an UNAUTHORIZED charge in the amount of $87.47 appeared on my credit card account, and thankfully my card issuer called me questioning the validity of the charge...and had denied it. I then filed a complaint on the FBI website.
On Oct. 13th, the same company (DIET MAX) attempted to charge my credit card once again in the amount of $39.95, which I DID NOT AUTHORIZE. Once again I called my credit card company, and they blocked the charge. I have since had to close that credit card and open a new one with a new number.

Steffany M. Barber

Same story! After much discussion the c.s. person told me the 87.47 charge would be reversed in 2-3 days. Of course it wasn't and now there is a 9.76 charge pending. I canceled within the 10 days so what is the 9.76 for????. I filed a claim with my bank, AND have to go through the hassle of blocking my debit card and getting a new one.

I ordered a free trial bottle for shipping only on 10/01/10 I did not recieve it until 10/14/10, I had not even opened the bottle and received my credit bill with 3 charges on it from Diet Max. On 10/01/10 for 2.95,
on 10/03/10 for 1.49 and on 10/06/10 for 87.13. The last two were unauthorized withdrawl from my credit card all in a six day window. I called and cancelled my order I am returning the unopened bottle as soon as they send me my confirmation number, of course they gave me a run around about the 10 day period, I explained I have not had the product for 10 days and she did not care, she said it is from the order date, which is totally illegal, you cannot try something you do not have, total misrepresentation plus they hit your credit card hard before you know they have done so. Now they are trying to tell me it will cost $45.00
for a restocking fee which is a joke it says Nothing about this when you order from them. Please do not order from them, this is a Scam to get access to your credit card ! If you return it get a confirmation number and send the the package back so they have to sign to get it.
I still have all my emails, and my credit charges for proof of misrepresentation and illegal charges that were unauthorized by me before the 10 day window...
I was advised to never order anything free for shipping only, that this is a scam .

My card was charged $86.47 by Diet Max which was NOT authorized by me. I called them and spoke to 2 women (1 a supervisor-ya right). I told them I never ordered their diet pills. They asked for the number that was logged on my account. I gave it to both of these women. Their records came back with a different name than mine, different address AND different phone number. I told them over and over again, that I never authorized, ordered, received nor need these diet pills. They said for me to return the unused pills and my account would be refunded $49.95. I almost yelled that I did not receive any, so how could I return them. After speaking to the "supervisor", she blatantly hung up on me. I am at my wits end, not knowing what to do next. $87.47 is still $87.47.