King Downloader game promotion using Digi as wireless platform to win a daily gift (from 01~30-Dec), the top downloader of the day can win the gift. (http://www.digi.com.my/whatshot/promotions/gamepromo/index.do)

I am holding Digi postpaid number, trying to win yesterday (20-Dec) gift which is playstation 3. Before noon time I always the top downloader, after noon time another subscriber challenge to be the top downloader, I don't want to loose the prize so have to download more games to become top downloader. However I found that my donwload is limited to 6 games per hour, whereas the challenger can download more than that.

I feel strange and unfair why my number is limited on 6 download games, so I called to Digi service center to query on the limitation.

Digi explained that:
- Postpaid subscriber limited to RM50 download per hour, each game costs RM8, so 6 games download per hour
- Prepaid subscriber limited to RM100 download per hour, each game costs RM8, so 12 games download per hour

If the download exceed the above limit, then the downloading will be blocked and resume after an hour.

I explained to Digi this is unfair to all postpaid subscriber, because with the above limitation maxinum download per day for:
- postpaid, 24 hours x 6 downloads = 144 downloads
- prepaid, 24 hours x 12 downloads = 288 downloads

The above simple calculation can prove that postpaid subscriber will never win the top downloader.

So I called to Digi service center again, saying the contest is unfair to me (postpaid number), they have to either
- increase my downloading limit, at least same as prepaid subscriber
or
- refund all the downloading credit (already made RM320 download), and I'm not going to continue as it is unfair

Digi escalated the case and will give me the answer within 24 hours.

Today noon time (within 24 hours after reporting) I received a call from Digi, the answer are:
- the download limitation cannot change, it is the law from MCMC
- cannot refund because this is handled by EA, Digi is providing the platform, and EA is the company to hold the service.

The answers made me crazy, I feeling that being cheated and helpless.

What I am thinking is, Digi should at least put the statement that the download limitation is different for postpaid and prepaid subscribers in the 'Terms and Conditions'.

The contest is still carrying on till end of Dec, hope all the postpaid subscriber will not be cheated by the contest because postpaid will never win if with the limited downloading credit.