The business is www.digitalcranium.com located in California.
On Oct. 13, 2005 I ordered a DVD set, to make a long story short, I didn't get it in time for Christmas. When I complained a Customer Service Rep. called me. He actually said that they were to blame. He then said they would send me a gift certificate as I had to buy another gift since mine wasn't here in time. After a week, there was still no gift certificate. I then found out that they were only going to send me a $5.00 gift certificate. This was totally not acceptable. That amount doesn't even cover shipping. So folks don't go to this website and buy anything, any other website may charge more, but at least you'll get it in a respectable amount of time.