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Basak
February 16, 2011
Please think twice when doing business with them to save you money and head aches
I ordered a Sony DSC-TX9 from digitalelect.com for $299.00. They called me back two days later and told me that the camera comes with a battery that lasts for 30 minutes, the charger is slow and takes 8 hours to recharge, and warranty is 3 months. They recommended me to upgrade the battery to 5 hours, upgrade the charger to a 2-hour, upgrade the warranty to 1 year. All of those upgrades plus S&H and insurance, total of $419.00. I made a huge mistake by taking their words for it.
After I received the camera, I stopped by the local Sony store and found out what digitalelect told me were not true. All the "upgrades" were not really upgrades. The camera comes standard with those "upgrades" anyway and it costs only $299.00 at the local store. I called digitalelect back but of course the customer service gave me a dance around. Please think twice when doing business with them to save you money and head aches.
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Zoobas
January 31, 2011
Find a reputable store to buy from, these guys rip you off
They show you one price to get you to buy then they don't follow up emailing you the order with pricing so they can get you on the phone to verify something stupid so they can try and sell you up with accessories at high prices. If you don't go for their extras they jack up the price of the camera.
I got charged $44 more for the listed price on the camera I bought and they said they gave me a package deal. No deal, just bare bones out of the box with the only extra was a lens cleaning kit that you can buy for a couple of bucks! Bottom Line is, find a reputable store to buy from, these guys rip you off!
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