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mary cordial
August 24, 2009
landline
our digitel phone/landline is not available for more than a week.its sad to say that up to now still "NO GOOD"
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digitel tang ina nyo
August 5, 2009
DIGITEL CALWAYS DISCONECT
DIGITEL SUCK! TONG MGA TAGA DIGITEL DASMA CAVITE MGA WALA KWENTA! NKKSAWA N MAG REKLMO SNYO MGA MANHID WALA KYONG KHHIYAN MINUMURA N KYO! WALA P DIN KYO PAKELAM! MGA WALA KAYONG SILBE D NYO B LAM DAME KYO NA PERWISYO!... AT NLULUGE DAHIL SA BULOK NYONG SERBISYO MAHIYA NMN KYO! NAG BAYAYAD KAME PRA SA MAAYOS N SERBISYO TULAD NG PANGAKO NYO MGA WALA KYONG SILBE DI NYO MAAYUS SERBISYO NYO!
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kahutz
June 21, 2009
Stupid Connection Speed
its been a month since i upgraded my DSL from 512 to 1mBps, the sad part is that i expect to have a better connection speed rather than having a 512 DSL speed but instead i'm getting this very stupid connection 256KBPS??? i forwarded my complaints like 100x already and almost everyday i called the technical service and all i hear from them is sorry sorry sorry!? what is this company doing to their subscribers??are they fooling us or what...i really agree that this company should undergo inspection from our government.. DIGITEL VERY STUPID! MAGSARA NA KAYO!
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redbox18
June 1, 2009
Digitel DSL SCAM
SCAM YANG DIGITEL NA YAN...nag apply ako ng 1.5Mbps pero ang nakukuha ko lang 210Kbps. Nung nag reklamo ako sa reginal office nila sa Lucena binagsakan ako ng telepono ng manager nila "Mr. GUNIO" ang pangalan. Hindi lang Digitel ang may problema pati ang mga tao nila.
Pag tumatawag ka naman sa hotline nila ang puro hingi lang ng sorry wala namang gingawa. Ayusin nyo naman serbisyo ninyo Digitel!!!
Dapat kasi di pinapayagan magoperate yan eh!!! Gawa naman sana ng aksyon ang Gobyerno para mawalan ng license ang Digitel...
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DigitelSux
May 26, 2009
Very Poor service
Is Digitel ISP serious? As what the internet speed checker said, there is no way that my internet ISP is ADSL! BTW, you can't play anything without disconnecting nor surf the web without reading CANNOT FIND SERVER.
WTF is wrong??? It's like dial-up is better than this...poor..thing.
How pathetic is 100kbps below normal???
I could see that many people have complaints bout this, but can the company itself see them? No action of improvement is seen!
If they don't want SmartBro beating them, then could they try Improving their pathetic service?!?!?!
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dockies
May 18, 2009
DIGITEL DSL SUCKS BIG TIME!!!!
DIGITEL DSL SUCKS BIG TIME! Men i still remember when an agent from Digitel offers me a heck of a service that almost everybody will enjoy... i remember the agent's name is Carlo.
He told me that if i avail the promo i will be given 2 months free of charge for their internet connection and landline. and that i can avail a static IP for FREE! now that is something i really wanted to have, a FREE STATIC IP!
after a month i received a letter from DIGITEL and to my surprise i was actually charged for my first month! and to think that their agent told me that my 2 months will be free, and take note of this. When that agent talks to me about that eto ang sabi nya sakin "Totoo po to sir, kasama ko din po ang supervisor namin para sa makasiguro kayo." sabay turo sa lalaking katabi nya.
so i was really shocked when i recieved a bill from them. so i ask them to cancel it because my first 2 months should be free. pero wala paring nangyare! ang ginawa nila after 7 months hinati hati nila yung free at binawas sa bill ko :(
tapos nag decide ako mag apply for the static IP pero ang sabi nila sakin...
"Sir hindi po kami nag bibigay ng ganung service para sa mga residencial costumers namin" WTF! dapat talaga na dedemanda na tong DIGITEL dahil puro sila mga man loloko!!! at hindi lang yun! THIS ARE FALSE ADVERTISMENT!
till now hindi ko sya ma pa cut kasi kailangan ko bayaran yung 2 months na termination fee!
bwiset talaga! pinorwisyo ka na babayaran mo pa!
grrrr!!!
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INIS NA CUSTOMER
May 1, 2009
very poor service
WAG NA KAU MAG AVAIL NG SERVICES NG DIGITEL...SOBRANG PANGIT NG SERVICES NILA...FROM TIME TO TIME NAWAWALA ANG INTERNET CONNECTION, PATI ANG LANDLINE TERIBLE!!!NAPAKAUGONG!!! I JUST WANTED TO HAVE AN INTERNET CONNECTION IMMEDIATELY KAYA AKO NAGPAKABIT SA DIGITEL...BUT I'M VERY DISPPOINTED SA SERVICES NILA...WALANG WALA SILA SA PLDT ( MY BF USES PLDT KAYA I CAN COMPARE) IMAGINE, FIRST WEEK OF APRIL WHEN I FIRST REPORTED MY PROBLEM WITH DIGITEL MALOLOS, WALA PA DIN ACTION! EVERYDAY TUMATAWAG AKO SA DIGITEL MALOLOS, PAG BUSY ANG CUSTOMER SERVICE KAHIT SECURITY GUARD KINAKAUSAP KO PARA LANG MAIREPORT AT MAIFOLLOW ANG PREVIOUS REPORTS KO...JUST 2DAY KATATAWAG KO LANG ULIT SA DIGITEL ONLY TO FIND OUT NA NUNG APRIL 28 LANG DAW AKO NAGAWAAN NG REPORT!!!MY GOD!!!FIRST WEEK OF APRIL PA AKO NAGREPORT AND RELIGIOUSLY EVERYDAY I'VE BEEN CALLING THEIR OFFICE FOR FOLLOW UP TAPOOS APRIL 28 LANG NAI TURN OVER SA TECHNICIAN ANG CASE KO...I DON'T KNOW KUNG NGAUN BA MAY MAG-AAYOS NG LINE KO PERO I HOPE...AT SANA D NA LANG AKO NAGMADALI NA MAGKA INTERNET PARA D SANA AKO NAPASUBO SA DIGITEL!!!SOBRANG NAKAKAINIS ANG SERBISYO NILA!!!POOR SERVICE TO THE MAX!!!
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dafny
April 30, 2009
POOR INTERNET AND PHONE CONNECTION
bwisit na connection!!! super panget!!!
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InternetCafeOwner
April 4, 2009
poor service
its already been 6 days in a row and until now we subscribes are suffering on disconnection issues cause by an unknown problem with digitel ISP. At first i thought it was some kind of a virus, until i got into a forum about technical issues about the game, there i found out that I'm not the only who's having a problem about disconnection and we all have something in common, we are digitel subscribers we try calling, but all the operators told us the report have already been filed.
Hey did I mentioned I owned a Internet Cafe, and most of my customers are in to online gaming, every single hour and days that passed and this problem is not been attended by Digitel, it cause me lot of money, and customers are switching to another shops. do you know i much i spend in this line of business? Easy for you to say to switch ISP, but you have to buy out the contract, 2 years contract means we have stuck with you even with poor services and bunch of problems, and we have to pay our bill in full. Ive heard Digitel is falling down, actually their branch here in Nasugbu Batangas is already closed and if we have to go to their office we to travel 3 hrs to lipa just to file disconnection. Yes we may have global crisis and all but does it means we have to go down with you. If Digitel cant handle there business anymore then set us subscriber free from there contract. Do we owe you? or do you owe me..
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Ricky Santiago
March 9, 2009
Poor Digitel Landline/DSL Service
Digitel has a very poor service. We are subscribed in Digitel Telephone line with ADSL service. We have reported a service disruption due to no dial tone/noisy telephone line. The problem went on for 7 months. When their technicians finally found the problem they suddenly suspended their service (as in no internet and no outgoing calls.) They were claiming that we have to pay the outstanding bills of P10300. Our monthly bill is P1200 which means their billing did not adjust the bills accordingly. The 7 month service disruption was not deducted from the outstanding. I don't know how this can help me. But I hope somebody else has the same case and has the power to sue...
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