Digitelone

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Category: Services

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Philippines

Digitelone Reviews

Tito Santiago January 17, 2009
DSL Speed
I've been a DIGITELONE DSL subscriber for almost 2 years now. I have been paying for the advertise DSL speed of 256 KBPS. I never, during the last two years reach that speed yet. The fastest that I got was 220 KBPS. Sometimes I was getting below 120 KBPS. When I complained to the one of the service centers, I was told that 220 is the average speed that customers with a 256 contract are getting. If that is the case, they should not advertise for the 256 KBPS. It is false advertising. There should be a law that pertains to "truth in advertising". Also, whenever I have service interruptions, the monthly payments were not adjusted/pro-rated. Sometimes, it takes more than two weeks to get my internet connection back.

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