I have been to the Dillard House about 10 times in the last four years. Every single time I have been I was more than pleased. I recommend it to people who later tell me how much they enjoyed it. I have also stayed there at the hotel. Everything there is wonderful.To the lady that complained about undercooked food, YES THAT WAS A SMOKE RING. They smoke most of their meat. The ham that was like leather was country ham... It is supposed to be tough... I bet you are from the north... To the guy that got bad service You should have spoken to management...