THis place is nasty! Their cosmetics department is a disgrace. THey haven't changed their mascara in yrs, beware of using their brushes. NO ONE EVER WASHES THEM! they need the health board to come down on them. Fragrance has been sitting their for yrs!!! gross!!!

I'm not sure how the pay or commission in structured in the shoe department for Dillards stores, but it is infuriating to try and shop there. If you're like me and like to gaze at shoes, think about what you own that they would go with, what you could buy that they could go with, are they the right heel, etc... you don't want a line of sales people swarming around you, asking you every three seconds, "Can I get you anything?" It should be simple enough, eyes down, looking at shoe - leave me alone vs. eyes up, looking for sales associate - offer assistance. This brings me to the next phase of my gripe... commissioned sales should be based on helping the customer, not throwing a box at them and running to harrass the next customer, and then becomig aggravated when another sales associate steps in and offers service. First of all, I'm not a piece of meat, I'm a person who wants to enjoy some guilt-free shoe shopping. When the "sales associate" walks away to help someone else, it kind of sends the message that he/she is not too concerned with whether or not I like the shoe or need another size or style, only typing their little employee number into the register so they can earn the most money off the most customers. Today, I was actually confronted by an associate who threw a box of shoes at me on her way to help someone else, when the shoes weren't a "fit" for me I looked up and she was across the department hovering over someone else, right on cue, another associate appeared and I asked for another shoe in my size. Of course, when associate A returned she wanted to know why I had let someone else help me?! I didn't make it a secret that I didn't want to play this game, this shopping trip, but she continued to remind me that she had helped me first... holding out the shoes she had tossed my way before abandoning me. So I asked, "Am I supposed to feel bad or guilty because someone else helped me!?" Associate B gave her the, "Okay, you can keep this one" nod and I immediately checked out and left with about $100 worth of shoes. Furious. I can't stand shopping at the women's shoe department at Dillards. It's just not worth it.

I would just like to send a complaint to your Tucson Mall location. I went to buy a fragrance today, and the only employee was an older lady with some kind of clothing from the seventies. She knew nothing about the fragrances, and only laughed and said she liked whatever I liked. I thought Dillard's used to be a nice store with knowledgeable people. What happened? How sad... now I have to drive to Phoenix to shop at Nordstroms. I'll be sure to tell all of my friends who want help for their father's day gift shopping to head to Macy's or Phoenix.

I tried to register for shopping spree was sent to amazon site.

I am an employee at Dillard's, and I have been working since July 2010. The first few weeks of work went smoothly, and I was surprised at how well everyone worked together. After a month had gone by, I started to notice that all the employees seemed edgy when the store manager walked by. Even when they were helping customers or checking out at the register, they seemed afraid.

I talked to multiple coworkers, and all of them have said that the manager is very rude to most of them, though he blatantly favors two or three women, and if everyone else is not constantly running around doing something (even when there are no customers and their areas are very tidy), he will be very rude and walk away when the employees talk to him.

On more than one occasion, this manager has had grievances filed against him by multiple employees, but many don't complain for fear of being fired. In my case, I had tolerated his unfair management for three months. I have epilepsy, and before working at Dillard's, it had been easily controlled by medication, and I would go years without having any seizures.

In August of 2010, I was beginning to feel very stressed all the time, and I found it very difficult to sleep at night. This is causing more frequent seizures, despite my medicine, which is very unusual for me. I talked to my neurologist, and he raised my dose of medication. I applied for disability benefits and was granted the right to reasonable accommodations. In the state of Kansas, it is illegal to drive for six months after having a seizure.

Because I live forty minutes away from Topeka, I talked to the assistant manager, who is the closest representation of a human resources department, and asked her for consistent hours. She bluntly told me that she wouldn't provide that for me, and I said I didn't have any other ideas.

I had no transportation, and my schedule was so scattered and unstable that I couldn't use the program that the disability center suggested. My only option was to ride into work with my boyfriend, who also works in Topeka, but since the assistant manager refused to give me consistent hours, that was also out of the question.

Every time I called in to work when I had a seizure, the manager lectured me about taking better care of myself, though I had no control of my seizures. When I come home at 10:30pm and have to wake up at 6:30am the next day, I am running a huge risk of having a seizure. I have contacted the disability center multiple times to ask questions, get resources, and set up conference calls to see what options I have, but it is a very lengthy process, and I am doing what I can.

The assistant manager hinted that she wanted me to quit, and both she and the store manager are being extremely rude to me and every time I talk to them, I feel as if they are accusing me of something and lecturing me.

I feel very harassed and discriminated against for my disability, though I am afraid to file a complaint. They are looking for any reason to fire me, even though I am not doing anything wrong. I am looking for a new job, one with managers who do not belittle, harass, and disrespect their employees.