Dillards
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Category: Lifestyle
Contact Information Mary Esther, Florida, United States
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Dillards Reviews
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CW123
October 12, 2010
sexual Harrassment
I was sexually harrassed while working at Dillards and nothing was done about it since the person who did it to me had huge sales and had been there for years. Nothing more to say! I also have shopped there recently and have had the worst people wait on me that didnt know about what they were selling! (cosmetics)
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Shopper expertise
September 29, 2010
Clearance Sale
I just want to complain about the way that Dillard's handles their extra 40% off sale. Every time they offer the 40% sale the first day is only for Dillards credit card holder. I don't want a dillards charge card and have to wait for the next day to shop. It infurates me because all the handbags are sold or the best sizes in shoes are gone. Just because I don't want to have their charge card I get left out as a consumer? Really why should I wait then to shop on Thursday, isn't my money as valuable!
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check my facts
September 13, 2010
Employee Age Discrimination
Long tim employees are have mass pay cuts! I company mark downs merchandise
to be competitive and at the same time they have doubled the number of minim wage
employees to runout old workers that have built up over the years. They are also
manipulating sales returns to drive down employee numbers to cut wages.
We will be looking for a good law firm soon! Give me your feedback??
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5HourEnergyGirl
July 13, 2010
Slow Elevators
The elevators in this store are entirely too slow. I waited for at least 2 minutes to get an elevator. I would have taken the escalators, but they were crowded.
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cckc
July 11, 2010
Mistreating Employees
I have worked at Dillards for around 6 months. I was hired in as a Beauty Consultant for cosmetics. My starting pay was $9 hr for the first 30 days and then after that it went to average cosmetics pay, $10 hr. When they gave me my new name badge it said Counter Manager and I asked why and they said "Oh no one else at the counter is qualified and the other person working was transferring stores". So I went along with it. I was never given a job description or was told my duties for CM. I slowly starting realizing it was alot of work but I didnt complain. After about a month someone else was hired into my counter. I learned she was making the same as me and the other associate at the counter made more. I also learned there is supposed to be a $1.50 hr raise for my posostion.
I'm constantly yelled at for my girls at my counter not making sale, ext. Well i said something to one of the girls and she asked my manager if she had to listen and my ASM told her "No she doesnt hire nor fire" after she had told me to get on them.
Also, our timeclock was messed up one day and it wouldnt let me clock in so i did a time entry form, well they lost it and i didnt notice my time till about 2 weeks later and i called payroll and they said you waited to long you cant be paid now. And i lost a days pay over it. This is just the begining of all the things i could complain about. They treat there employees horrible and push and push and never are positive about anything. if sales are slow then just be ready for the mistreating. You cant help if there are no customers.
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lymsam36
May 9, 2010
Inappropriate Behavior
I work at the dillards in Bowling Green Kentucky. The management there is very unprofessional and inappropraite. The other day at work I was called into the office by the store manager and the assistant manager. They proceeded to ask me about a customer that I had a few weeks ago and by there brief description I didnt know what or who they were talking about. So then they continued to give me further detail and then I remember some of the conversation that I had with the customer. Me and the customer were having a nice conversation and then the customer says that she works for dillards also. So I say how do you like it. She proceeds to tell me that she does not really like it and that the sales are hard to make and that alot of employees are getting fired or getting paycuts. She then says she thinks that it isn't fair. So I say basically the same thing about our store. I then tell the lady bye and that I enjoyed talking to her. I think nothing more of the situation because I did nothing wrong. So then he tells me that I didnt say any of that and that was his girlfriend and he doesnt believe me because it is his girlfriend. Then he gets mad and starts talking bad about me and how people like me dont make there sales because it is our own fault. That we never have an excuse and then starts talking about other people there negatively. So they then starting running me down instead of talking about the original problem. Which this whole situation was inappropriate because this was a personal complaint of his that he was yelling at me about that happened a few weeks ago. They shouldnt have even talked to me down like that because they dont know that it happened in the first place. Second of all they didnt even have anybody in the room that wasnt bias in the situation. Then after they fuss at me they tell me to go downstairs and get back to work and act like anything is wrong or say anything to anyone. I was already dissapointed in them to begin with but this situation pushed me over the edge. Because they literally made me cry and I to take my lunch break early because I was so upset. Does anyone have any advice on this situation?
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Henry
March 6, 2010
Accused me of shoplifting when I had the receipts
I purchased three dresses from Dillards. Two were purchased in store and one was purchased online. The dresses were for children and they did not fit. I returned them to a store in Arlington, Texas, I had both receipts.
The first sales clerk assisted me in returning the two dresses that were purchased in store without a problem. The problem was the dress purchased online and she did not know how to process the return. I waited for almost an hour at the counter, when a manger came up and started questioning both returns. Two policeman came up behind me and asked if I would go with them to the back of the store they needed to speak with me about a shop lifting complaint.
I was mortified when I explained the situation and produced both receipts they let me go after a lengthy discussion with the store manager. It appears when an item is returned it goes against the clerk who originally sold you the item, and that sales clerk had worked earlier that day. Dillards was accusing me of having returned the dresses earlier in the day then stealing the same dresses and trying to return them a second time to the same store on the same day.
They apologized and escorted me out of the store. I called in a complaint to the corporate head quarters and the response was that it was a simple mistake on Dillards behalf.
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roberta autman-cleveland
January 1, 2010
sale items
dillards had a one day sale of 50% off additional on many sale items throughout the store including most items in the cold weather hats and other outer wear.There was a sign in the mist of the hats but when I took my hats to the register to purchase they didn't ring up for the 50% off and the sales associate did see the sign as well and didn't know what to do about it.I left the store without the hats.
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IvaFaye
November 29, 2009
firing due to deficit
my son was fired 2 days ago for being in "deficit for 8 months" in the shoe department. however, he was given a raise 2 months ago. isn't this contradictive? also, is it true that he is now black-balled at all other Dillards stores? seeing that his co-workers wouldn't do the work in the back of the store, he constantly found himself in the back doing the stocking and such while they panty-wasters took all the sales out front. even his ASM told him multiple times that since the others didn't do the same "great" job that my son did, he would just rather my son do the work---thus lose the sales out front, run in deficit and get fired. Go Dillards!!
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las vegas shopper
November 6, 2009
Web sales
This is the second time that I received an email from Dillard stating they were going to have an on-line sale from 11am to 2pm CST. Each time I tried to access their web sale and was unable. Each time, I phone the Dillards national customer service and was told they were having problems. I should say they are!
It is no longer my problem as I have taken my name off Dillards email distribution.
Dillards online sales are BOGUS
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