Dillons

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Category: Services

Contact Information
1640 S. Broadway, Wichita, Kansas, United States

Dillons Reviews

Ugu December 3, 2009
Terrible place
I work second shift so most of my grocery shopping is done after 11 pm. This store is open 24 hours a day so in order to avoid the WalMart crowd I stopped in here. Apparently someone has decided that it is a good idea to turn off half of the lights in the store late at night. Also the only check out option is to use the u scan while the one employee watches us. I have been against the u scan always. It takes away jobs and I feel that if I take the time to spend my money here I should at least be able to have someone run the cash register. This has happened to me twice . The second time they had about 30 people in line and most of us just layed our groceries down and left. Great customer service huh?
Customers First November 24, 2009
RUDE EMPLOYEES!!!
One day while shopping in my Dillon's store ( 1 year ago) I heard a female employee use the "F" word while checking out a fellow customer. I was very shocked! I let the customer service agent know ( who I will name "T") what I heard, she was very apologetic and said she would let the manager know, she then walked to the employee ( "D") and let her know that her language is unacceptable and she would have to go home if it happened once more. Now, since the "F" bomb incident, the store has gotten worse. I have never in my life shopped at a grocery store that is so erotic. Some of the young boys ( named "D", "G", and "J") (that are employees) wear their jeans so low that you can see the boxers they wear and the imprint of their behind. I hear the "N" word with an "A" all the time spoken by a young male(African American) employee ( named "J"). This same guy talks about smoking weed and I witnessed him buying cigars and he said with pride "Hell yeah I smoke weed." They swear (males and females) during the duration of my time entering the store and leaving. I wondered if a manager is on duty but their seems to be no manager in the evening. The "supervisors" who works in the costumer service booth (named "L", "K", and "L" )are just as bad. They have no customer service skills, people skills, supervising skills, and do not put the customer first. "T" doesn't work in the customer service booth any longer, for reasons unknown, but I wish she was. She was a leader and made sure everyone followed. They need to put her back to her position so she can take charge like she used to. I am glad I found this website because if the corporate office/ managers/supervisors don't take charge I will. I shop at this store everyday and I will complain on the negative things I hear and witness at this store and other stores. "WE THE CUSTOMERS MAKE THEIR PAYCHECK" we shouldn't be treated like this.

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