HD channels were screwed up two weeks ago. Had to wait for a guy to come out and fix it, and now they're screwed up again. But this time I get to wait on hold for "28 to 30 minutes" before I get someone to tell me to reboot the receiver(did already) and make an appointment for likely a week from now to fix the problem, hopefully for longer than two weeks this time. This is the fourth time I've had this same problem. Whatever they're doing to fix it isn't working for very long. This company sucks so so bad. NEVER EVER do business with them.

The only purpose of DirecPath is to be an annoying middleman between me and my programming through DirecTV. The Customer Service speaks horrible English, the technician that came by let me know they are in the Phillipeans. I'm practically best friends with my technician being as in 6 months I've seen him at least 9 times. If I were able to go straight through and get my service with DirecTV I'd be happy. But because I don't have my own dish, I have to go through these complete morons. DirecTV has tried to be as accommodating as possible, giving me plenty of credits. But I'd much rather just pay my bill and not have to wait up to 7 days for a technician to fix my issues.

So in review:

Programming breaks at LEAST once a month.
Customer service doesn't know anything.
Technicians take FOREVER to get around to coming out to fix problem.

Oh yeah, and sometimes they don't fix the problem.

My apartment in lithia springs was flooded out sept 21. Everything we own was submerged in contaminated and muddy water for two days untill the water was able to recede. Nothing was salvagable. Direct path refuses to take the loss of the three cable boxes we were using even though Direct T.V. has told me they would replace the boxes at no charge. All Direct Path had to do was call and order them. When I talked to a superviser at Direct Path he told me I was under a contract with them so we have to pay $100.00 per box or I don't get cable. Our renters insurance doesn't cover flood damage. We have done without cable since the flood because the only cable company we're allowed to use is Direct Path.

I've got the 1mbps connection from them it's very good in the day time and part of the evening time but when it gets late say 11 pm it starts getting slow as hell i mean slower then dial up.. i would like to know if anyone else is experiencing this problem.

I have tried twice in the last few months to set up new service. Each time, I'm pretty sure I have had the same representative and she is so rude I have just said oh well forget it. She has an indian accent and she does not let me get a word in and when I am finally able to ask a question, she talks in circles to give me a round about answer because she cannot help me. I do not understand how you say you offer the Direct Tv promotions, but yet you make us pay $50 installation (free from direct tv) and then you make us pay $99 for a DVR receiver which is also free from direct tv. The first time we had direct path, it wasnt much of an installation.. pretty much just bringing the boxes to us. I think it is not fair to force my residency to use your service when you cant even match other companies standards nor what your provider is giving. I am assuming that is why the customer service does not really care how they treat your customers which way or the other. I have used direct path before and we did not have to pay all of these fees! We even were given the free upgrade for the receiver. Please let me know how I can sign up for service with the packages offered by Direct Tv, otherwise I am going to contact them myself because this seems a bit ridiculous.