Joined Direct Buy of Lancaster, PA in 2/2008. Payments made to Beta Finance were "misplaced" on several occasions and then payments appeared when threat of lawsuit was proposed. Monthly statements would not have all the appropriate payments listed. Balance on account was different on each statement. When called Beta Finance, they were not able to provide payment record or any evidence of where they were getting their information on missed payments. We continued to make payments due to the fact that we were told that there is no cancellation policy included with Direct Buy memberships and that once we made the downpayment, we agreed to complete the purchase. We still had an open bankruptcy at the time and could have added it as a creditor, but Beta Finance "convinced" us that our membership was well worth the price and they would be sure to apply all future payments as agreed upon in contract. Our membership was inactivated by Direct Buy because they were informed that we had not made our payments to Beta Finance. I requested a cancellation of membership at that time, with no refund, just a cancellation of our membership with no further payments to be made and our account closed and a letter confirming the agreement from Beta Finance. I received no communication and at the time our account balance was $3400, which was down from the original balance of $4600. As of March 2010, we received a collection call and letter stating we were in default on our payments to Beta Finance and collection proceedings had been started. The balance on the account is now $4018. We are currently in the process of closing on a home purchase and cannot afford to have this placed against our credit because it will cancel our approval and we lose the home. I called Beta Finance, but they told me they could no longer discuss our account because it had been turned over to the collection company. They told me our balance was $3400, but it was possible the collection company added charges to the balance to cover their collection fees. Beta Finance refered me back to the collection agency. The collection company claims they can offer us a settlement of $3200, but it has to be paid in either one or two payments. We are in a bad situation due to the risk of our credit. We agreed to make a payment within 10 days for 1/2 of the balance, but we would rather just have the membership cancelled with no further relationship with Direct Buy or Beta Finance. Please give us any advice you have. Thank you.