My husband and I joined Direct Buy on december 2, 2010. After reading the emails on this site and having second thoughts, we cancelled on December 9. They will not let us out of our contract, and after putting 1200.00 down we are now being billed for the remaining 5300.00. My husband and i have agreed that we will not give the company any more money and are prepared to fight collections, and file Bankruptcy if we have to. We both have excellent credit, and just want out. We have now written two letters sent via certified mail rescinding the contract. We have not used the service at all. We are at our wits end. We would like to picket the business, but we are only two people and think it would have more effect if we could get a large group to picket. We also need to contact local law enforcement and verify it is legal to picket on Shaw ave in Fresno. See our second correspondence to the company below:
Seaver group LLC
DBA Direct Buy of Fresno
4150 West Shaw Ave.
Fresno, CA 93722
559-476-2300
Dear Troy Seavers,
I am writing to respond to your letter dated December 17, 2010.
As you know, we signed our contract with your business on December 2, 2010 and called to cancel the membership on December 9, 2010 as well as sending you written notification of our wish to rescind the contract on December 9, 2010. My husband and I have notified Beta finance company that we cancelled our membership with Direct Buy and that we would not be paying any further amount toward the membership. The response from the finance company was that they would continue to bill us until they received notification from Direct Buy that the account was cancelled. Now, in addition to having paid a down payment of 1200.00 to your company for services not utilized, Beta finance will continue to bill us and eventually send us to collections for a membership we simply want out of.
In addition to not receiving our username and password in the agreed 3-5 business days, as discussed in our previous letter, we also have not received our membership cards to access other Direct Buy clubs. We believe that you are in violation of the contract and therefore we require a full refund from you and cancellation of our membership. Above all, we believe that Direct Buy puts undue duress and pressure on all clients thereby making the contract invalid.
We have been attempting to contact the Better Business Bureau regarding this dilemma, and will continue to do so. We also would like to prevent other people from making this same costly mistake, so we are sending copies of this correspondence to local newspapers and television stations as well as telling our story by word of mouth.
Sincerely,
CC: Channel 17 Eyewitness News, Bakersfield Californian, Kern Valley Sun, Fresno Bee
Any help or advice is greatly appreciated!