This is a company which needs to be shut down. It is nothing more than a scam!! To see we purchase the membership and cannot cancel and only to have patronizing officers and service reps to give us loads of we can do this or that until the refund time period is over is a load and a true outright crime. These are people of LOW integrity and the only HIGH Priced ITEMS with NO VALUE was the membership!!!

Customer Service?? Fail
Professionalism??? FAIL
Handling of complaints?? DRASTIC FAIL
PRICING???? OVER PRICED for NOTHING!! TRULY A SCAM!!

These people are lower the belly of a snake...Worse than cockroach infested telemarketers calling after hours. I would be ASHAMED to work their more than I am that I bought a membership and the only reason I tell people I bought one is so I can WARN them not to do the same. The outpour of complaints after seeing so many sites with the same responses only leads me to believe this cannot be legal and must be stopped with so many of us. I have started an account "scammedbyDirectBuy AT Yahoo" anyone wants to send me info such as detailed stories and locations of outlet and their name and numbers for future contact would be good. I am speaking to a personal friend to see the legal actions possible for this and get him to take it on for us pro-bono (no costs to us unless he wins)

Please post at all sites about this company as we need to spread the word of these scammers for hurting them where it hurts and their pockets not that of the honest working folks!!!

argh!!!

This company will draw you in like a time share does and explain how the average consumer spends 11000 a year on purchases. They claim they will get you the product you want for cost with no mark ups or overhead that usual big companys pay such as electricity advertising bldg cost and its' employees. THIS IS TOTAL CRAP, they charge you the same or possibly more after you pay their freight cost and are inconvienenced by driving and hour to their showroom. At their showroom, when you are first there they treat you like kings and tell you they have 700 vendors and are growing but in the few months ive been a customer of the $5500 ive invested, ive saved maybe 500 dollars after buying a stainless steel samsung refrigerator, panasonic surround sound and a bissell hard floor cleaner. We would have purchased much more items but usually we can find a better price, which is INSANE! When you figure out this and ask their handful of employees you will get the same blank stare and complete avoidance of your question as if they were trained to do so. If you find somthing priced right and order, you will wait to get it and returns are not allowed. BUYER BEWARE

direct buy is an absurd scam, after seeing a movie narrated by a pretty robotlike girl, extolling the merits of the group, you are told that the membership is $6000.00 and that you must join that night, when asked why they give you a trumped up reason that it has to do with "confidentiality" Then you are told that you must join that night or never get another chance to join.. what a load of garbage...steer clear of these crooks or you will regret it !

About a month ago I went to a Home Improvement Show and filled out a flyer for a chance to win $50, 000 in home improvements from Direct Buy. Two weeks ago they called my cellphone claiming I was a step closer to winning and to come to their showroom in Edison, New Jersey. I received the key in the mail that I had to try on a door knob to see if I was the $50, 000 winner. They called at least ten times within two weeks to constantly confirm if I was going to attend. I went to the showroom today, which they said there was no obligation for. After a 90 minute seminar about their products and the way the program works, I found out news I could not believe. They told me I then had 10 minutes to make a decision about whether or not I want to join for about $5, 300. Not only was that the 10 minute decision, but if I left and did not pay that amount they said I would be blacklisted from every Direct Buy in the nation. After saying we did not have $5, 300 or the $2, 500 for the cheaper plan, they proceeded to tell us it was "too bad" and "our loss". Then the manager came over with a very rude attitude and said she felt sorry for us with a very sarcastic tone. I could not believe the poor service once you said you don't have the money. They treat you like dirt and as if they are above you and you are worthless. On the way out, they then watched from the window to see the car we drove. Absolutely unbelievable! I have never had such a problem because I didn't have $5, 300 to blow. Once I got home I googled Direct Buy and saw many people have had similar situations and felt they were scamed or treated horribly. Stay away from this place.

I and my husband gave the kids their instructions as we eagerly walked out the door to check out this new idea called Direct Buy. We were called several times by their telemarketers and after watching a couple of commercials we finally agree it might be something to check out. We walked in the West Creek Parkway office in Richmond VA. On 10/15/09 and were greeted by a cheerful woman that told us someone would be up soon to talk with us. Max and the owner Dan approach us and expressed how happy they were that we where there. Max took us to a table and within two minutes was asking us about our employment. We answered his questions as vaguely as possible not wanted to give our full financial position to a person we met two minutes ago. He asked about our employment and our answer was my husband was between jobs and I was a full time student; he smile, said please excuse me, I need to go get nametags. His boss came out and sat down with us asking us again about our financial position and employment. My husband and I looked at each other kind of bewilder by their blunt questioning method that made you feel like all they were worried about was your financial worth to them. We told Dan to trust us our finances were fine and we were here to check out his establishment; we tried to continue on with the conversation about Direct Buys Programs. After three sentence he then said “And guys as I was saying if you’re in between jobs and you’re not planning to build for another six months maybe you should wait and come back after you have gotten a job..” Understand we had discussed with Dan that we were remodeling our house to rent out, we were in the middle of buying a house to flip, and we are building another house in six months. Anyone with a Brain and common sense would be able to tell just by our projects we are involved in that we are not really hurting for money. My husband works as a welder has a hobby not out of necessity. We are not here to brag or to put anyone down but we have had some good fortune in our life and let’s just say that our great, great grand children will be benefiting from our good fortune. A piece of advice to business that want to succeed, not all rich people walk around in thousand dollar suites and drive million dollar cars. Not all poor people walk around with Wal-Mart jeans and ride around in two hundred dollar cars. We were profile, rudely treated, and dismissed while being advised that it would be better for us to come back when we have a job and could afford it. Little did Mr. Dan know that my husband was sitting there with ten thousand dollars cash in his pocket t because we knew that there would be membership fees and my husband was planning on buying me some new future pieces for my birthday. For about five minutes we were pissed then we laughed our butts off at the ignorance and prejudice of Direct Buy and the money they lost. We went to Value City where we greeted, welcomed, and treat very nicely. Value city defiantly didn’t profile us when we walked in the door. I am eager to go back and pickup my new dining room set, two new bedroom sets, a double recliner wrap around couch. We are every getting this really cool vibrating/heating recliner.