After watching the infomercial for Direct Buy on TV I decided to contact them to get more information. I was told on the phone that both my spouse and I must attend and no children are allowed. I was given a reservation# and an appointment to visit an "Open House" for our local Direct Buy in Wappingers Falls, NY.

When we arrived, we were pleasantly greeted by the receptionist and then intoduced to out tour guide. Upon entering the "Showroom" we were then engaged in idle chit chat by our guide about our kids, family, etc while being shown around.

Afterwards we were seated at a table and asked questions as to place of employment, job title, etc. and then given a binder containing approximately 10 issues of Direct Buys member magazine "Directions." After browsing through the binder I noticed that the prices were not any lower than what I would normally pay. However, I figured I'd stick around and see what else they have to offer.

We were than escorted (felt more like being herded) into a room with some other "couples." and given a 45 minute video presentation and speech by another Direct Buy employee again claiming how much we can save by becoming a member of Direct Buy.

At the conclusion we were told it would cost $4800.00 to join for 36 months and then another $190 per year for years 4-10. Well that pretty much would negate any possible savings we could have realized by joining.

They offer a payment plan and it is apparent that they would benefit by people signing up under this plan and paying a huge amount of interest on top of the $4800 fee.

They also charge an 8% fee on top of shipping charges and tax which also negates what anyone would save.

The real kicker here is you are told that you MUST make a decision and sign the contract prior to leaving or you will not be allowed to return. They give no time for anyone to think about the information presented and expect you to sign a contract without giving one the opportunity to have it reviewed and apparantly this contract once signed can't be cancelled for any reason!

If Direct Buy truly believed what they promise they would encourage people to come with a list of any high ticket items they plan on purchasing within the next year or so and allow a potential member time to shop for the best prices and then show one how much Direct Buy can save you. However, this is not the case and as soon as you decline to sign the contrat you are immediately escorted out of the building so that you can't interact with anyone either in the presentation or waiting for a presentation.

This is clearly a SCAM!

My wife and I went to Direct Buy, thinking it was a place our friends had told us about in Indianapolis called Direct Plus. We couldn't figure out what was going on when they told us the fee to join was $5, 000!!

Our friends told us they had joined Direct Plus and it was only $75! Well, that's the problem. Their names are very similar and we got them confused. Needless to say, we did not join Direct Buy. What a joke!

We did join Direct Plus for $75 and it's the best decision we ever made. We purchased our kitchen cabinets from them and their kitchen designer was great! He's also one of the owners so, that was nice.
He found several mistakes on the quote we had gotten from Menard's. Direct Plus ended up being about $1700 LESS than Menard's on the Medallion Cabinets we ordered for our kitchen!!

Direct Plus is only located in Indianapolis but, from what I know, they can drop ship a lot of product around the country. I've heard them talking many times about shipping stuff to some of their customers who have summer homes in Florida.

I would highly recommend people check out their website. It's www.directplusfurniture.com. You won't be disappointed!!

I was told that if I made a $1, 500 deposit, I could cancel at any time. I've never used any services. I tried to cancel. They said I signed a contract. I'm now on the hook for $4, 900 balance to an independant finance co. You don't know your getting ripped off until you study the books and find that the prices are rediculously inflated.

BEWARE of Direct Buy. They tell you how much you are going to save, show you advertisments of appliances, furniture building materials, etc. Then the hard sell. Buy now or you will never be allowed back to their showroom again. How much? From $3500 all the up to $7000.00!!! Are they nuts?? There are no savings. This is a major scam. I called the attorne general's office. I think they are in on it. Nothing is being done or said about thes crooks. Tell every one you know...DON 'T SIGN UP WITH direct buy!!!

I am a former empoyee of Direct Buy of Memphis, TN I worked at this location for many years. Let me just say that I am so very glad that I have been let off the roller coaster!! The emotional distress that I went through from the owners and managers cursing, yelling, sexual comments and so much more unprofessional behavior was so overwhelming. I was fired because I would not disclose personal information about a member that I had befriended. I also would not sell a membership to an elderly woman on an oxygen tank.
I did experience some people who saved alot of money. These people were buiding houses around 8, 000-12, 000 square feet and buying a great deal of merchandise. For those of us who live in a more conservative home and do not purchase thousands of dollars worth of merchandise a year furnishing those home, we will not save a dime. Actually, if you are a very savvy shopper, you will pay more at Direct Buy than you would doing a little research. The membership costs thousands of dollars and that only "allows" you access for two years. After that, there is an additional yearly fee for up to five years. After the five years, if you still believe you are saving money, you can re-join all over again.
I am absolutely floored by the number of people who actually believe this is a wise investment.
With all of that said, even if you do save money on a couple of purchases, you can not see the items before you purcahse, only pictures in catalogs. You will wait several months to receive your items and you will be treated like a child in the process.