My fiance and I attended a Direct Buy open house on the claim that we could win a 50, 000 home makeover. We had to listen to a speal given by Sam Burkett and then another by a man named Perry. It all seemed legit and exciting. When we told Sam that we weren't sure we wanted to join at that time, he said that if we didn't, we could not attend another Open House and it was a one time deal. This was after we had watched the film and heard the speal by Perry. We felt we were pressured into signing a contract at the time but at the same time, were excited about the possibility of buying supplies at cost. Then, my fiance found out that because of heart issues, he was off of work indefinitely until the doctors could figure out what was wrong and what he needed. I immediately called Direct Buy after this and told Perry (who seems to be the only person they claim I can speak to) about the situation and how we were dropped to 1 income plus what he gets for disability through his workplace. Perry assured me that he would talk to the board and get this solved...that he would go to bat for us and try to allow us to cancel our membership. That was at the end of February 2011. I received a call from a Linda at Direct Buy who welcomed me to the company and I explained what was going on. She said I should call the company and speak to someone in charge and she felt that they would help me. She stated she would put us on her prayer list. I called another time in the beginning of March and left a message and Perry did call back at that time. My fiance spoke to him and he told my fiance the same thing that he told me. He said he would call in two days. He did not. My fiance called him again and Perry seemed upset that he called again and told him to give him a chance to go to bat for us. That was over a week and 1/2 ago. We received a bill in the mail from Beta Finance stating that we owed the first payment by the 2nd of April. My fiance called Direct Buy and spoke with Vivian on 3/30/11. He stated that we had been calling and talking to Perry since the end of February and he hasn't done anything but give us a song and dance and a lot of lip service. She said she would page him and tell him he had to call us. We have not received a call. On 4/1/11, I once again tried to call Direct Buy during their open hours and the phone message stated they were closed. No operator was available either. I left a message stating my displeasure with their company and told them that I would be filing with the BBB against them. I tried to call the Beta Finance company and no one will answer the phones. One only gets directed to an answering service. My fiance tried to call this "bank" yesterday and got the same thing. There is no person that can be spoken to directly. This only causes our suspicions of being duped to become stronger.