I was wrongfully charged by Direct TV for equipment, installation and service when only one technician came once with no equipment whatsoever. I had taken a package from Qwest with Direct TV. Now Qwest people did not come in when called and the internet was bad, so I cancelled it after 1.5 months. They said that my final bill should be $0.00 and that I should not have to pay anything. Meanwhile I had been on calls with Direct TV and for that 1.5 months of setting up appointments for installation, only one technician came to my house. He checked and told me that I did not have good reception from my apratment. After cancellation even my $20.00 for equipment installation were not refunded. There after I started getting calls from a collection agency that I had over $110.00 in upaid bills. On calling Direct TV they admited to have wrongfully charged me and said that I had to pay the bills and they will refund it. They told me twice that check was in the mail but there was no check. I kept receiving the wrong bills but no check. They had told me over phone again and again that my address was wrong. I corrected that too. I cannot understand how the address is correct for the bills but not for the check.