When I first spoke to Verizon concerning have this company as my telephone, internet and cable provider, I was never told that their "cable" was Direct-TV. At installation I found myself with a dish on my home. I was very unhappy with the way Verizon was not upfront about their "cable" and decided I would not use this company after the year "contract" I had with them. At the end of the year, I switched companies. Direct-TV will not come out and remove the dish -- Jennifer from the President's Office (I truly doubt that I spoke to the real assistant to the President) informed me they do not remove dishs because they are "part of the structure of the house." I told Jennifer that I was going to file a formal complaint with the Attorney General's office for the Commonwealth of Massachusetts (I have requested the forms to fill out.)

I feel that these giant corporations couldn't care less about their "customers." I have informed Verizon that I would use smoke signals before I use their company again.

Corporations have become so powerful in this country that ordinary citizens are being taken to the cleaners every day -- not to bring up the subject of the gas prices!!!

I think consumers need to revolt and stop purchasing products from these companies who do not live up to their contracts.

I certainly appreciate this web site to voice my opinions and hopefully will get some feedback on what to do next. Perhaps the FCC needs to get involved with the complaints against this company. I plan on complaining to my senators and congressperson.

I hope Jennifer realizes that I'm retired and can spend all day writing letters to every government agency in this country.