LOOK OUT DIRECT TV WILL ROB YOU BLIND!!! Don't give them you credit card to order service thay will take money when ever thay want . my story is i ordered direct tv we set the date to have it installed but thay never showed up so after meny days on the phone we finally got hooked up then for 3 months we keept getting over charged for service we dident agree on so finally we just cancled them . from there that went into my debet account and took $450.oo out of my occount now i have filed a comlpant with the police on thay have had meny other complantes of same nature. and yes it is the real direct tv company. what crooks

Direct TV is a total rip off. I had service with Direct TV back in 2005, I then moved and had to cancel my service in 2006. In 2007, I subscribed to the service again after moving yet again. Well, I was having some issues with the reciever last month Nov. 2008 and connected it to the dial-up and my bill has 3 pay per view movies from 2005 posted to my account in month. I have no bill to verify from 2005 that the movies where never paid for and I was told that they have been sitting ideally on the reciever since that time and puff now I need to pay up. (1) How in the heck could I have ordered a movie, without a record of the purchase being anywhere but on the reciever since 2005. (2) They have a record to verify I never paid for it but I was never billed until now for a 2005 charge that I can't see it or verify and I am expected to pay without proof that is isn't a billing error. The charge is about $16.00 not a make or break situation but it is the principle. I asked the customer service rep and the superivor "Is is not possible that is could be a billing error and I am being charged twice.." response "That is not possible..." give me a FREAKING BREAK... They just lost a loyal customer today...

I keep getting a bill for direct tv service that I have never had Im only 20 yr old and live with my aunt I have never ever had direct tv I keep getting billed for 453.99 and now it has been turned over to your law f irm need something done about this.

I had DIRECT TV for over 2 years and fulfilled my 2 year contract. I called them to cancel. They told me they were going to charge me an Early termination fee and a total charge for about 217.00. So I filed a Dispute with the Better Business Bureau whom has been very helpful at resolving disputes about different things in the past. And decant company's Do work with you.

Not DIRECT TV they came back and said I Owed 610.00 How did it go from 210.00. to 610.00. I know other people who have had problems with Direct TV and they don't care. I just want to Warn people about DIRECT TV so they DON'T have the same problem. To STAY away from this company. I was warned a year ago by a friend about them and told myself this wont happen to me. Will it did. I am very upset about this.

From the Direct TV salesperson to Istallation and billing, this company operates in the most fraudgelent, underhanded way of any company I have ever dealt with. The salespeople will say anything to get you to take the bait, even lie and the technicians that install the dish and cable are not even properley trained in doing so and communicate none of the installation process with the customer who is having the work done. They have no regard for your personal property and don't care how you feel even after the damage is pointed out to them. My home was seriously damaged from Direct TV installation and their Quality Lead even came out, took pictures, wrote up a report and told me this was a bungled job and it would have to be re-installed. I was promised a senior tech ASAP and after waiting and not hearing anything from Direct Tv, I called a week and a half later to find no work order oredered. I cancelled my service with them, and now am being billed a $500.00 early cancellation charge. I have called and tried to talk with their customer service, who really need a job titled auto response team with no knowledge of anything, and was told I owe and they would do whatever it takes to get it, even ruining my credit. I am now going through damage claims specialists in Oregon, hiring a general contractor, had to have an electrician fix my wiring in the attic from the fault of the direct tv tech messing with it, and now trying to fight just to keep my credit in good standing. DON'T EVER HAVE DIRECT TV INSTALLED!!!
You'll regret it.
Thanks for listening, Tracy