I signed up for direct tv on a promotional of 34.99 plus tax 37.33 the bill came thru for 60.33 ? after calling to inquire on the difference I was told you had to call to set up the 23.00 discount affective immediately. The next month the bill came thru for once again 60.33? Once again calling to inquire as to why, I was then informed that it takes 6 to 8 weeks for the discount to be applied. the failure on behalf of the Direct TV representative caused 2 transactions in my checking account to bounce@ $30.00 each.Had I been given this information before hand I would have been able to properly budget my finances. If you or I were to steel money from any source we would be charged as criminals . Although they did not physically steel from me, their negligence has led to my loss. During this conversation I asked for a supervisor several times (denied).At no time was I ever rude to the Representative (Stephanie) who actually was very rude to me stating she has explained every thing to me and there was nothing else she would do, then hanging up on me. To Stephanie, I hope you are satisfied with you outstanding customer service. signed, DOESN'T ANY ONE REMEMBER THE BOSTON TEA PARTY!

anyone who is totally fed up with direct tv business lies and fraudlent practices, and wants to do something about it please contact me via e mail. or send a lett to the office of the president.CHASE KERRY, PO box 6550, greenwood village, Co. 80155-6550

Direct TV is running a classic switch and bait. The sales people are purposely withholding vital info regarding the terms of their promotions which substantially affect the amount of money you will end up paying. It is outright fraud and deceit. I even got 2 CSR's to admit this and profusely apologized and that they are in the akward position of having to deal with irate customers EVERY DAY. What does this tell you? This company is ripping people off and this is no joke.

For example, they purposely don't tell you that the promotional price is only good for 1/2 of the 24 month locked in term; that you have to enroll in auto bill pay to get the promotional rate. That you have to fill out a rebate form that takes up to 2 months to process and that you have to pay the full amount until it is processed. Gee, I wonder why you have to fill out a rebate that takes 2 months... gee, so they can charge you the much higher rate during that time. Thats the only purpose of the quote, 'rebate'.

The sales rep also lied to me in stating that the $5.99/month fee for the DVR service will only be charged if the service is turned on. I opted to not have the DVR service, but was promised the DVR in case I wanted DVR service in the future. Low and behold, 2 reps told me that she was wrong and that there is nothing they can do. Same thing with the $4.99 lease fee for the 2nd box she didn't tell me about, even though I asked her TWICE to repeat to me an itemized list of every single fee and the total monthly price I would pay.

She left out the $4.99 lease fee and the $5.99 DVR fee I declined. The CSR's were rude and stone walling and just repeated in a non caring, cold, matter of fact manner that there was nothing they could do and did I want to cancel - but, oh ya, there will be a $480 early cancellation fee. RIP OFF !!! I relied on an oral contract to my detriment and I am filing SUIT!! DON'T BUY DIRECT TV!!!

debited my account for early termination fee when i was told they would send me a bill because they didnt have authorization to use debit card and put my account in the -253. 00. So now they wont do anything about it and act like they dont care. personally you tell someone not to use your card and they do it anyway that is against the law. So personally they should suffer in jail for being thieves because that is all they are... I tell them know and they steal my money anyway.. I think they should do what they did to thieves in the old days... NEVER USE DIRECT TV.

We have been customers of Direct TV for 9 years. All though they state there records show we have only been with them for 3 months. Today October 22nd, when I went to get Milk for my 2 kids my card was declined. I went home and noticed that direct TV had taken all of my funds out of my bank; as if they knew how much I had. I have been making monthly payments of $40.00 but not the original $69 a month. I never heard anything from them, they just decided that my payment wasn't enough and disconnected our TV and charged me $200.00 for our DVR box all together totaling $394.23. How can a company just take your funds without your knowledge. What is the extra $194.23 for. Last I knew my current bill was only $120.00. I asked them if they have a contract that I signed or a voice recording stating that they could steal my money and I was told they had nothing. I talked to 10 people today all stating different stories. A few said there was nothing that could be done, One person said I would get all my money back plus all the fee's my bank will charge. Another was extremely rude and was reading from a screen, so on and so on. I told them about complaintsboard and all the other innocent people that are being affected and they don't seem to care. How can a company do this to people that are paying on the these accounts? I can understand if it was someone that skipped town and Direct TV hadn't heard from them in months or years, but everyone getting frauded by Direct TV seems to be paying customers. This can't be legal, even if Direct TV stated that they have no binding contracts with anyone that was signed or voice recorded. I am up for a lawsuit!! WE should at least get a notice when our funds will be stolen. But then again, crimes to innocent people aren't announced.